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Navigating the Future: Key IT Trends in Financial Services

John Astorino
By John Astorino, COO, Auvik Financial institutions are increasingly leveraging advanced IT solutions to enhance their operations, improve customer experiences, and stay competitive. IT teams in financial services face a unique and significant responsibility to protect their clients’ money and investments. Recent research has uncovered a number of trends that......
Oracle AI Service Improves the Speed and Accuracy of Financial Crime Investigations
Finance Fintech News

Oracle AI Service Improves the Speed and Accuracy of Financial Crime Investigations

PR Newswire
Oracle Financial Services Investigation Hub cuts investigator time previously wasted on collecting data while delivering auto-generated narratives and intelligence needed to resolve cases up to 70% faster Oracle Financial Services Summit, New York – Enabling banks to investigate and resolve financial crime cases faster, Oracle introduced the Oracle Financial Services Crime and Compliance......
Cross River and Forward Bring Payouts-As-A-Service to Software Developers
Banking Fintech News

Cross River and Forward Bring Payouts-As-A-Service to Software Developers

Business Wire
Initiative expands embedded payment services to Software-as-a-Service providers, addressing core payment challenges Cross River Bank (“Cross River”), a technology infrastructure provider that offers embedded financial solutions, and Forward, a technology partner empowering Software-as-a-Service (SaaS) companies to integrate and monetize payments, are addressing some of the core payment challenges currently inhibiting......
Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters
Artificial Intelligence Finance Fintech News

Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters

Business Wire
Findings reveal a generational divide, with millennials leading the charge in interactions with artificial intelligence chatbots; older generations prefer a human touch  Generations differ in artificial intelligence (AI) chatbot usage and comfort levels. While more than half (61%) of respondents interact with a financial services chatbot monthly, this number varies......
BILL Hires Payments Industry Leader Mary Kay Bowman as EVP, GM of Payments and Financial Services
Digital Payments Finance Fintech News

BILL Hires Payments Industry Leader Mary Kay Bowman as EVP, GM of Payments and Financial Services

Business Wire
Adds proven business builder with demonstrated payments innovation experience to accelerate category leadership BILL, a leading financial operations platform for small and midsize businesses (SMBs), announced Mary Kay Bowman has joined as EVP, GM of Payments and Financial Services. As a member of the executive leadership team, Bowman will oversee......
Discover Global Network Study: 91% of Asia-Pacific Businesses Prioritize Fraud Prevention Services, Appeal for Virtual Card Numbers Grows
Finance Fintech News

Discover Global Network Study: 91% of Asia-Pacific Businesses Prioritize Fraud Prevention Services, Appeal for Virtual Card Numbers Grows

Business Wire
As the need for digital commercial payments continues to increase, APAC businesses must find ways to mitigate fraud for employees and their business expenses Discover Global Network, a leading global payment network, released the second portion of its 2024 Payment State of the Union, the most comprehensive study of its......
OpenDialog Launches Insurance AI Co-Pilot to Transform Operational Efficiency for Insurance Providers
InsurTech News

OpenDialog Launches Insurance AI Co-Pilot to Transform Operational Efficiency for Insurance Providers

EIN Presswire
OpenDialog, a leader in conversational AI, announces the launch of its Insurance AI Co-Pilot, a cutting-edge solution designed for insurers, brokers, and MGAs. This innovation is set to transform productivity across teams, improve operational efficiency, and elevate customer service for policyholders. The Insurance AI Co-Pilot tackles key challenges in the insurance......
ESQ Data Solutions and CashPilot announce a Strategic Alignment to Enhance Workflow Automation and Data-driven Intelligence Solutions for the Financial Services Industry
Artificial Intelligence Finance Fintech News Robotic Process Automation

ESQ Data Solutions and CashPilot announce a Strategic Alignment to Enhance Workflow Automation and Data-driven Intelligence Solutions for the Financial Services Industry

PR Newswire
Financial Institutions, retailers, managed service providers and cash-in-transit companies are increasingly seeking comprehensive, hardware-agnostic, world-class solutions for self-service and cash ecosystem endpoint management (ATMs, TCRs, SmartSafes, etc.), monitoring, and predictive analytics. Responding to this market demand, ESQ Data Solutions and CashPilot have agreed to a strategic alignment of their software......
Trust Stamp integrates its AI-powered software with Mastercard’s Sandbox as a Service
Artificial Intelligence Finance Fintech News

Trust Stamp integrates its AI-powered software with Mastercard’s Sandbox as a Service

GlobeNewswire
Trust Stamp has integrated its AI-powered products with Mastercard’s Sandbox as a Service which allows Mastercard member banks and financial institutions to browse, test and experience trusted and verified solutions and customer journeys within a core banking environment Trust Stamp announced that it has integrated its AI-powered software solutions with......
Consumers Are Crowdsourcing Their Financial Services, While Banks Risk Losing Primary Status
Finance Fintech News

Consumers Are Crowdsourcing Their Financial Services, While Banks Risk Losing Primary Status

Business Wire
Galileo Consumer Banking Report by Datos Insights uncovers the latest consumer banking behaviors and preferences 85% of consumers say they have positive experiences with their primary financial institution (FI), yet they’re using as many tools or services with other financial providers as they are with their primary FI, according to......
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