Search Results for: "customer experience"

Banks and Lenders See Opportunity to Rebuild Customer Trust Amid Crisis Through Digital Transformation
Banking News

Banks and Lenders See Opportunity to Rebuild Customer Trust Amid Crisis Through Digital Transformation

GlobeNewswire
by GlobeNewswire0
A new report from Smart Communications and Salesforce of 430 global executives highlights the importance of digital investment and hyper-personalized customer experience in rebuilding trust and succeeding in the future Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations, in partnership with Salesforce,......
Deliver Payment Experiences with Guidewire and One Inc’s Guidewire Marketplace Apps
Digital Payments News

Deliver Payment Experiences with Guidewire and One Inc’s Guidewire Marketplace Apps

Business Wire
by Business Wire0
Guidewire and One Inc, Guidewire’s strategic payments partner, announced that the new Built by Guidewire One Inc integrations are now available to ClaimCenter, PolicyCenter, and BillingCenter Cloud users in the Guidewire Marketplace. Built by Guidewire apps are standardized integration solutions, pre-built and managed by Guidewire that speed the delivery and maintenance of common integrations. “Modern......
Temenos Recognized as a Leader in the Omdia Digital Banking Platforms Report
Banking News

Temenos Recognized as a Leader in the Omdia Digital Banking Platforms Report

GlobeNewswire
by GlobeNewswire0
Temenos was named as the vendor with the strongest market presence, with 850 digital banking clients of every size, across geographies Temenos announced Omdia, a leading technology analyst and consulting firm, recognized Temenos as a market leader in the report “Omdia Universe: Digital Banking Platforms, 2023”. Temenos achieved leadership status......
ACI: APP Scams Emerge as a Payments Fraud Threat with Fraudsters Changing Tactics
Digital Payments News

ACI: APP Scams Emerge as a Payments Fraud Threat with Fraudsters Changing Tactics

Business Wire
by Business Wire0
According to ACI’s 2023 Prime Time for Real-Time report, the top three fraud tactics in 2022 are Authorized Push Payment (APP) scams, card fraud, and identity theft, with APP scams being the number one fraud tactic One in every five global consumers surveyed in 2022 said they fell victim to......
Comerica Bank's New Lending Platform Accelerates Access to Capital for Small Businesses
Lending News

Comerica Bank’s New Lending Platform Accelerates Access to Capital for Small Businesses

PR Newswire
by PR Newswire0
Comerica Small Business Convenient Capital, powered by Amount, is aimed at providing faster approvals and funding for qualified small business customers Comerica Bank announced the launch of Comerica Small Business Convenient Capital, its first fully digital, end-to-end new lending platform to provide convenient access to capital and innovative value-added benefits for......
Cashfree Payments Expands Its Senior Leadership Team To Achieve The Next Level Of Growth
Banking Digital Payments News

Cashfree Payments Expands Its Senior Leadership Team To Achieve The Next Level Of Growth

PR Newswire
by PR Newswire0
Cashfree Payments, India’s leading payments and API banking solutions company has expanded its senior leadership team to drive the company’s next phase of growth. Parveen Kumar has been appointed as Vice President – Operations, while Vijay Ravisekar has been appointed as Vice President – Product Management. Latest Fintech Interview: Global Fintech Interview with Peter......
Capco Expands U.S. Community Banking Practice
Banking News

Capco Expands U.S. Community Banking Practice

Business Wire
by Business Wire0
Capco, the global technology and management consultancy, is expanding its community banking practice to enhance support for US community banks and credit unions. This expansion will assist institutions as they adapt to changing customer expectations and compete with the technology-driven innovations offered by larger banks. Latest Fintech Interview: Global Fintech Interview with......
TaskUs Launches TaskGPT to Help Clients Unleash the Transformative Power of Generative AI in Customer Service Operations
Artificial Intelligence News

TaskUs Launches TaskGPT to Help Clients Unleash the Transformative Power of Generative AI in Customer Service Operations

GlobeNewswire
by GlobeNewswire0
TaskGPT is the latest solution from TaskUs’ AI Services Business TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, announced the launch of TaskGPT, a powerful customer service application powered by Generative AI. The new offering builds on TaskUs’ work......
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