Search Results for: "customer experience"

Cross River and Pay.com Partner to Create All-Inclusive Payments Platform for Businesses
Digital Payments News

Cross River and Pay.com Partner to Create All-Inclusive Payments Platform for Businesses

Business Wire
by Business Wire0
Cross River’s market-leading embedded solutions and customizable APIs power Pay.com’s international expansion Cross River Bank, a leading technology infrastructure provider that offers embedded financial solutions, announced a new partnership with U.K. based Pay.com. This partnership will enhance and expand Pay.com’s automated payment platform into the U.S. and drive additional growth......
Zeta and Featurespace Partner to Deliver Next-Gen Fraud Detection to Credit Card Issuers
Finance News Security

Zeta and Featurespace Partner to Deliver Next-Gen Fraud Detection to Credit Card Issuers

Business Wire
by Business Wire0
 Issuers benefit from a pre-integrated solution that combines best-in-class credit card processing and fraud detection Zeta, a next-gen credit card processor, and Featurespace, a world leader in enterprise fraud and financial crime prevention, announced their partnership to bring to market a solution that combines best-in-class credit card processing and fraud......
Finastra Partners with Aspire Systems to Facilitate Payments Modernization and Instant Payments
Digital Payments News

Finastra Partners with Aspire Systems to Facilitate Payments Modernization and Instant Payments

PR Newswire
by PR Newswire0
Finastra Payments To Go will enable financial institutions to transform their payments strategy and keep pace with new demands Finastra, a global provider of financial software applications and marketplaces, announced its partnership with Aspire Systems, a global technology services firm, to enable financial institutions worldwide to transform their payments operations and......
Guild Mortgage Announces Executive Management Succession Plan
Mortgage News

Guild Mortgage Announces Executive Management Succession Plan

Business Wire
by Business Wire0
Ms. Terry Schmidt to be Promoted to Chief Executive Officer Guild Mortgage, a growth-oriented mortgage lending company originating and servicing residential loans since 1960, announced the pending retirement of CEO Mary Ann McGarry, effective June 30, 2023, following a career of almost 40 years, which included leading the company’s growth......
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
Finance Fintech Startups News

KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores

GlobeNewswire
by GlobeNewswire0
Indonesian fintech startup increases its customer satisfaction score by 60% using Freshdesk for better query handling and response time improvements Freshworks Inc. announced that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction after implementing Freshdesk to unify its customer support across different channels. KoinWorks, which started as a peer-to-peer financial lending......
Confluence and FundGuard Partner to Streamline Fund Reporting
Investment Services News

Confluence and FundGuard Partner to Streamline Fund Reporting

Business Wire
by Business Wire0
Confluence’s Unity platform combined with FundGuard’s capabilities will enhance operational efficiency and deliver customers an out-of-box financial reporting experience Confluence Technologies, Inc., a global technology solutions provider helping the investment management industry solve complex investment data challenges, announced a partnership with FundGuard, the cloud native, AI-powered, multi-asset class investment accounting......
Fyle’s No-Code, Real-Time Expense Reporting Platform Can Now Help Us Banks Double Their Credit Card Spend Volumes
Banking News

Fyle’s No-Code, Real-Time Expense Reporting Platform Can Now Help US Banks Double Their Credit Card Spend Volumes

PR Newswire
by PR Newswire0
Fyle becomes the first in the industry to offer US banks a no-code expense management platform they can directly provide customers. The 8 largest banks in the U.S. accounted for over $700 billion in transaction volume on commercial cards in 2021. Yet, despite forming a large share of a bank’s customer base,......
Ready To Invest In Innovation Management Software But Wondering How To Select The Right One?
Business Featured Fintech Fintech Primers Technology

Ready To Invest In Innovation Management Software But Wondering How To Select The Right One?

Pooja Choudhary
by Pooja Choudhary0
Are you eager to invest funds in innovation management software but confused of which one to choose? Do not stress! 3 key ideas that we have provided for you will help you make the right decision. Tools for Innovation Management You may produce, evaluate, and then apply the best inventive......
B2B Commerce Finance Lending News

Co-lending Partnership Between Axis Bank And Autotrac Finance Limited Through Yubi

Fintech Staff Writer
by Fintech Staff Writer0
Axis Bank, the third-largest private sector bank in India, and Autotrac Finance Limited Ltd (AFL), a non-banking financial company based in Gurgaon, announced their strategic alliance today via the Yubi Co.Lend platform. Both institutions will provide “New Tractor Loans” through this agreement for agricultural and related operations to meet the......
Western Union Money Transfers Now Available on MoMo App
Finance Fintech News

Western Union Money Transfers Now Available on MoMo App

Business Wire
by Business Wire0
Over 31 million MoMo customers can now receive Western Union money transfers through the MoMo App Western Union and MoMo announced a strategic collaboration enabling customers to receive Western Union money transfers on the MoMo app. It is the first time a money transfer operator’s services have become available on a leading......
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