Search Results for: Customer service

Switch Commerce to Deploy e-squared Remote ATM Hosting Service
Commerce Fintech News

Switch Commerce to Deploy e-squared Remote ATM Hosting Service

Business Wire
by Business Wire0
Fintech e-squared Systems, (e2) announced it has partnered with advanced technology company Switch Commerce to deploy a new remote hosting service for financial self-service terminals that will expedite the process of adding and upgrading terminal functions, while reducing operational cost and complexity. Designed for ATMs and kiosks, the new service......
Finzly Launches FedNow Service through Finzly BankOS Platform in AWS Marketplace
Banking Finance Fintech News

Finzly Launches FedNow Service through Finzly BankOS Platform in AWS Marketplace

PR Newswire
by PR Newswire0
The modern banking platform eliminates the need for complex connection builds and maintenance, allowing financial institutions to connect to FedNow in an accelerated manner. Finzly, an early participant in the FedNow™ pilot and a leading service provider for financial institutions (FIs) to send and receive payments on the FedNow network,......
Ascenda transforms economics for financial institutions with new loyalty-as-a-service offering
Finance Fintech News

Ascenda transforms economics for financial institutions with new loyalty-as-a-service offering

PR Newswire
by PR Newswire0
Ascenda, the world’s most connective rewards ecosystem, today announced the launch of its new loyalty-as-a-service offering. The groundbreaking model challenges established industry norms and maximizes business outcomes for financial institutions through effortless access to scalable, aspirational rewards propositions that deliver outsized returns. For decades, companies who provide rewards technology and......
Zafin Launches Next-Gen Tiering Capability as Financial Institutions Intensify Competition for Customer Loyalty and Deposit Retention
Finance Fintech News

Zafin Launches Next-Gen Tiering Capability as Financial Institutions Intensify Competition for Customer Loyalty and Deposit Retention

Business Wire
by Business Wire0
In a recent Celent report, over 60% of banks in North America and Europe have identified customer retention and engagement as top strategic priorities, signaling a growing need for solutions like Zafin’s Tiering Capability to deepen customer relationships and drive long-term profitability Responding to the increasing demand for hyper-personalization in......
AuditBoard Appoints Former Audit Executive and CIO Justin Greenberger as Chief Customer Officer
Cloud News Risk Management

AuditBoard Appoints Former Audit Executive and CIO Justin Greenberger as Chief Customer Officer

Business Wire
by Business Wire0
Customer experience remains the highest priority as AuditBoard customer base expands to more than 50% of the Fortune 500. AuditBoard, the leading cloud-based platform transforming audit, risk, ESG, and InfoSec management, announced Justin Greenberger has joined the company as Chief Customer Officer to continue delivering exceptional customer experiences amidst continued......
Riverbed Survey: While Financial Services Are Ahead of the AI Curve, Data Concerns and Gaps Are Impacting AI’s Full Potential
Artificial Intelligence Fintech News

Riverbed Survey: While Financial Services Are Ahead of the AI Curve, Data Concerns and Gaps Are Impacting AI’s Full Potential

Business Wire
by Business Wire0
The Riverbed Global AI & Digital Experience Survey provides unique insight into the Financial Services sector – including its approach, attitude and adoption strategies for successfully implementing AI now and into the future Riverbed, the leader in AI Observability, announced the Financial Services results of the Riverbed Global AI &......
Excel Sets New Industry Standard with 1:1 Consent Compliance, Paving the Way for Ethical and Transparent Customer Acquisition
InsurTech News

Excel Sets New Industry Standard with 1:1 Consent Compliance, Paving the Way for Ethical and Transparent Customer Acquisition

Cision PRWeb
by Cision PRWeb0
Excel, a leader in the insurance customer acquisition industry, is proud to announce the proactive implementation of enhanced 1:1 consent compliance across its Medicare, Health, Auto, Home, and Life insurance verticals. This initiative underscores the company’s commitment to consumer privacy and transparency, aligning with the latest industry regulations. Industry-Leading Compliance......
Despite Significant Focus on GenAI, Financial Services Cite Challenges to Adoption, According to New Theta Lake Research
Finance Fintech News

Despite Significant Focus on GenAI, Financial Services Cite Challenges to Adoption, According to New Theta Lake Research

EIN Presswire
by EIN Presswire0
97% Concerned with GenAI Tool Implementation While Off-Channel Communications Fines & Number of Communication & Collaboration Tools in Use Reach Record Highs Theta Lake, a multi-award winning leader in the Digital Communications Governance and Archiving (DCGA) market, announced findings from its sixth annual Digital Communications Governance, Archiving, Compliance and Security......
New IBM study: Insurance leaders agree that rapid adoption of generative AI is necessary to compete, but insurance customers express reservations
Artificial Intelligence Finance Fintech News

New IBM study: Insurance leaders agree that rapid adoption of generative AI is necessary to compete, but insurance customers express reservations

PR Newswire
by PR Newswire0
New research by IBM’s Institute for Business Value identifies a disconnect between how insurers and their customers prioritize the use of generative AI, with industry executives focusing on experience while their clients are seeking personalized risk products and insights. Findings from a survey of 1,000 insurance c-suite executives in 23......
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