Kaleyra: “COVID-19 has Accelerated the Digitalization of Communications in the Banking Industry”
Leveraging cross-channel automation to better understand customers and their need for 24/7 interaction, wherever they are, is vital for providing an excellent customer experience Speaking at Future Digital Finance 2022 on behalf of Kaleyra, Inc., CEO Dario Calogero said that “the banking industry must ensure it is leveraging every digital platform available......