Search Results for: Know your Customer

BAI Research Reveals Only 9% of Financial Services Leaders Believe They Provide Excellent Customer Experience
Banking Fintech News

BAI Research Reveals Only 9% of Financial Services Leaders Believe They Provide Excellent Customer Experience

Fintech News Desk
by Fintech News Desk0
BAI, a nonprofit independent organization that delivers the financial services industry’s most actionable insights, released new research addressing the top priorities on financial services leaders’ minds and changing consumer attitudes in 2022. The findings were unveiled during a recent webinar, BAI Banking Outlook: Are you prepared for 2022. Latest Fintech Insights: Pinnacle......
Chase to Offer Customers 3% Cashback on Amazon Purchases This Festive Season
Fintech News

Chase to Offer Customers 3% Cashback on Amazon Purchases This Festive Season

Fintech News Desk
by Fintech News Desk0
Digital bank Chase announced it is offering 3% cashback on Amazon.co.uk spend until the end of 2021, to help customers make more of their Amazon purchases this festive season. Top Globalfintechseries.com Insights: Cetelem Uses DRUID’s Conversational Technology to Simplify the Process of Updating Personal Data The Chase current account already offers customers 1%......
Afterpay Customers Can Now Offset Their Purchase Emissions Through the Power of Patch
Fintech News

Afterpay Customers Can Now Offset Their Purchase Emissions Through the Power of Patch

Fintech News Desk
by Fintech News Desk0
Afterpay, the leading ‘Buy Now, Pay Later’ platform, has partnered with API-first carbon removal marketplace Patch to give U.S. consumers the tools to offset the carbon footprint of their Afterpay purchases. By embedding Patch’s API directly into its consumer application, Afterpay will empower more than 10 million customers to take climate action and......
Sage Intacct Customers Honored at Sage Transform 2021 for Outstanding Achievements in Cloud Financial Management
Cloud Fintech News

Sage Intacct Customers Honored at Sage Transform 2021 for Outstanding Achievements in Cloud Financial Management

Fintech News Desk
by Fintech News Desk0
Annual Customer Success Awards recognize industry leading organizations that use Sage Intacct products to transform their business  Sage , the market leader in cloud business management solutions, announced the winners of the 2021 Sage Intacct Customer Success Awards. Winners were showcased at the Sage Transform 2021 conference this week in......
MidAmerica National Bank Chooses 360 View’s CRM for Next-Level Growth and Customer-Centric Service
Banking Fintech News

MidAmerica National Bank Chooses 360 View’s CRM for Next-Level Growth and Customer-Centric Service

Fintech News Desk
by Fintech News Desk0
Illinois’ multi-branch MidAmerica National Bank joins with 360 View to bring an advanced set of customer relationship tools to complement their already community-focused banking approach. 360 View will offer MidAmerica National Bank a complete and on-time view of their customers through their base CRM and enhanced business development tools through......
Pocketnest Launches Employee Wellness Tool, Doubles Customers
Fintech News

Pocketnest Launches Employee Wellness Tool, Doubles Customers

Fintech News Desk
by Fintech News Desk0
Pocketnest, the female-founded financial wellness platform, announces its 19th enterprise customer and latest product offering: Pocketnest for Employee Wellness. Adding Autobooks, Centerstone, Orlans and KORTX to its client roster, Pocketnest grows its enterprise customers by 122 percent since Spring 2021, with a 16 percent average monthly growth rate since launch.......
Lightspeed Launches New Flagship eCommerce Solution to Retail Customers
Commerce E-commerce News

Lightspeed Launches New Flagship eCommerce Solution to Retail Customers

Fintech News Desk
by Fintech News Desk0
Lightspeed eCommerce integrates the top features of Ecwid giving customers the tools to unlock their true omnichannel potential  Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and create exceptional customer experiences, announce a new flagship eCommerce product built on the integration of its acquisition of......
New ABBYY Survey Reveals Financial Institutions are Letting Customers Down, Despite Internal Satisfaction and Investments
Fintech News

New ABBYY Survey Reveals Financial Institutions are Letting Customers Down, Despite Internal Satisfaction and Investments

Fintech News Desk
by Fintech News Desk0
ABBYY, a global Digital Intelligence company, recently conducted a Digital Strategies in Financial Services survey of over U.S. 100 executives representing senior decision makers, including chief experience officers, vice presidents, and directors, that revealed a concerning disconnect when it comes to banks’ onboarding processes, technology investments, and customer satisfaction. “Financial institutions’ processes......
New Consumer Banking Report Offers Insights Into Rapidly Evolving Customer Behaviors Since The Pandemic
Banking Cryptocurrency Fintech News

New Consumer Banking Report Offers Insights Into Rapidly Evolving Customer Behaviors Since The Pandemic

Fintech News Desk
by Fintech News Desk0
Key findings of the EPAM Continuum report reveal the rate of transformation across the financial landscape, and the need for traditional banks, fintechs and neobanks to offer more personalized advice and services Knowing what a customer wants—and what they need—is difficult in the best of times. With the current landscape......
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