Search Results for: NICE
China Pacific Insurance Company Reduces Life Insurance Fraud With Voice Analytics From Nemesysco
Nemesysco, a leading provider of voice analytics technologies and solutions for genuine emotion detection, announced that the company has deployed a voice analytics solution together with its local integration partner Softtek for the China Pacific Insurance Company (CPIC). Read More: GlobalFintechSeries Interview with Nick Cowan, CEO of the GSX Group CPIC is one of the......
Guidewire Announces Girls in Tech Collaboration to Empower Women in Technology
Girls in Tech, a global non-profit bringing the world together through education and experiences, and Guidewire Software, the platform P&C insurers trust to engage, innovate, and grow efficiently, today announced the expansion of their work together to raise awareness about inclusivity and putting an end to gender inequality in high-tech......
Prominent Financial Institution Adopts Intellicheck’s Authentication Technology to Safeguard Customers and Prevent Fraud
A top financial institution has signed an agreement with Intellicheck to protect its customers and its bottom line using one of Intellicheck, advanced fraud fighting authentication tools. The prominent banking institution will be assuring that individuals and organizations are who they say they are for new account openings, account look ups,......
iProov Partners With RegTech Specialist NorthRow to Improve Customer Due Diligence in the Property, Professional Services and Fintech Sectors
iProov, the world leader in spoof-resistant biometric authentication technology, announced its partnership with RegTech specialists, NorthRow. The move sees iProov expand its growing partner network and extend its services into the property, professional services and FinTech sectors. NorthRow’s deployment of iProov’s technology will enable a broad range of regulated organisations......
Resolute Capital Partners Announces Investment in Routinify
Investors in Financial Services-, Healthcare- and Regulatory-Focused Technology Companies Resolute Capital Partners (“RCP”), announced the company has completed a $1.5 million equity investment in Routinify, a technology-based, remote healthcare solutions company. RCP leadership believes that technology companies within the healthcare, financial services, and regulatory sectors are defensible due to each sector’s immense national......
Improving Agent Experience is Essential for Improving Customer Satisfaction and Loyalty
Study from NICE inContact finds improving the agent experience drives contact center efficiency and customer retention NICE inContact announced the findings from its latest research study, detailing the experiences, opportunities, and challenges of contact center agents who are a vital link to improving customer satisfaction and loyalty. The State of Experience and......
Leveraging Automated Accounts Payable Solutions for Business Continuity
Businesses across the globe are grappling with business continuity in the face of the unprecedented impact of the COVID-19 pandemic. One of the major challenges for companies is maintaining the continuity of core back-office functions such as accounts payable. As work from home mandates necessitate remote working, many companies are......
Majesco Draws Record High Attendance at Its Virtual Spring Product Council Meeting
Over 175 P&C customers joined Majesco to exchange information and strategize upcoming product plans that will help enable the future of insurance Majesco, a global provider of cloud insurance platform software, announced the successful completion of its 13th spring product council meeting that brought together Majesco’s P&C customers to discuss......