Search Results for: Workforce Management

K1 Completes Sale of FMG Suite to Aurora
Business Capital Markets Fintech Investment Services News

K1 Completes Sale of FMG Suite to Aurora

Fintech News Desk
by Fintech News Desk0
Realization represents K1’s second exit during the coronavirus pandemic K1 Investment Management, LLC (“K1”), a leading investment firm focusing on high-growth enterprise software companies, announced that it has completed its sale of FMG Suite, LLC (“FMG Suite”), the category leader in cloud-based marketing automation software for financial services professionals, to Aurora Capital Partners (“Aurora”).......
Beyond Insurance and TrustLayer Announce New Strategic Partnership to Provide BIGN Members with Access to Risk Management Platform
Fintech News Risk Management

Netskope Announces David Fairman as Chief Security Officer for Asia-Pacific Region

Fintech News Desk
by Fintech News Desk0
Former CSO of National Australia Bank and Royal Bank of Canada to bring expertise during period of rapid customer growth amid rise in remote-first workforce Netskope, the leading security cloud, announced the appointment of David Fairman to Chief Security Officer (CSO), APAC. With his global experience, Fairman is responsible for security operations......
SurePoint Technologies Unveils SurePoint View, Powerful Business Analytics for Law Firms
Fintech News

SurePoint Technologies Unveils SurePoint View, Powerful Business Analytics for Law Firms

Fintech News Desk
by Fintech News Desk0
SurePoint Technologies, a leading provider of software solutions to law firms, announced the launch of SurePoint View , an easy-to-use data analytics dashboard enabling attorneys and law firm management to gain essential insight at a glance into the metrics that drive business success. SurePoint View’s seven dashboards – each extensively tailored......
Bright Pattern Contact Center Deployed by the Leading Real Estate Marketplace in the US
Artificial Intelligence Fintech News

Bright Pattern Contact Center Deployed by Large Financial Institution to Support Paycheck Protection Program Amid COVID-19 Pandemic

Fintech News Desk
by Fintech News Desk0
Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was chosen by a major financial services institution to support the transition from traditional brick-and-mortar call centers to a virtual contact center with a remote workforce. Read More: Finhabits Launches Microlearning Journeys to Help Diverse Communities Build Healthy Financial......
ASSAR Selects Beyontec to Implement Platform Ecosystems for Rwanda Insurance Industry
Business Fintech InsurTech News

ASSAR Selects Beyontec to Implement Platform Ecosystems for Rwanda Insurance Industry

Fintech News Desk
by Fintech News Desk0
Beyontec, a leading global provider of insurance technology solutions, announced today that it had been selected by the Insurance Association of Rwanda (ASSAR) to implement a digital ecosystem of different platform solutions for the insurance industry in Rwanda. Read More: Bank of Montreal, Motley Fool, Pernod Ricard USA and Wabtec......
NICE Actimize Achieves Highest Score in Aite Group’s Global Fraud and Money Laundering Case Management Report
Fintech News

Improving Agent Experience is Essential for Improving Customer Satisfaction and Loyalty

Fintech News Desk
by Fintech News Desk0
Study from NICE inContact finds improving the agent experience drives contact center efficiency and customer retention NICE inContact announced the findings from its latest research study, detailing the experiences, opportunities, and challenges of contact center agents who are a vital link to improving customer satisfaction and loyalty. The State of Experience and......
CFA Institute Member Survey Shows Hiring Remains Uncertain
Economy Fintech Investment Services News

CFA Institute Member Survey Shows Hiring Remains Uncertain

Fintech News Desk
by Fintech News Desk0
77% of CFA charterholders report no change to their job, while firms in the financial space adopt a wait-and-see attitude for hiring CFA Institute, the global association of investment management professionals, surveyed its global membership to analyze the effects of the current economic crisis caused by the coronavirus pandemic on......
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The Impact of COVID-19 on Broker Dealers (And Where It Hurts)

Michael Higgins
by Michael Higgins1
It has been a long and grueling 3 months since the first COVID-19 case reared its head in the United States. When the first deaths were reported, no one could have predicted the global impact it would have. Quarantine efforts in China were minimized but once the disease began to......
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