Search Results for: customer experience platform

Jeri-Larsen-strengthens-LoanPro-executive-team-as-Chief-Customer-Officer
Finance Fintech News

Jeri Larsen strengthens LoanPro executive team as Chief Customer Officer

Business Wire
by Business Wire0
LoanPro, the API-first, modern lending and credit platform, announces that Jeri Larsen has joined their executive team as Chief Customer Officer. Jeri brings extensive experience in customer relationship management, sales, and consulting — with a proven track record of driving success in the tech industry. Most recently, she served as......
FIS-Leverages-Scale-and-NYCE-Debit-Network-to-Enable-Streamlined-Peer-to-Peer-Payment-Capabilities-within-Digital-Banking-Platforms
Finance Fintech News

FIS Leverages Scale and NYCE Debit Network to Enable Streamlined Peer-to-Peer Payment Capabilities within Digital Banking Platforms

Business Wire
by Business Wire0
FIS is teaming with Neural Payments to leverage its NYCE debit rails and scale to simplify the peer-to-peer (P2P) payment experience. FIS has enabled the Neural Payments solution to be embedded within an institution’s mobile banking app, eliminating the need to access a separate application to send or receive P2P......
Alkami Integrates Credential Stuffing Protection Into Its Digital Banking Platformt
Banking Finance Fintech News

Alkami Integrates Credential Stuffing Protection Into Its Digital Banking Platformt

PR Newswire
by PR Newswire0
Product integration provides an enhanced digital banking user experience and improved security Alkami Technology, Inc., a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced the implementation of its credential stuffing protection into its digital banking platform challenge-response authentication process. This feature automatically checks for human......
InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company
Digital Payments News

InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company

Business Wire
by Business Wire0
InvoiceCloud, a leading solution for digital bill payment services, announced a new leadership team and a strong first half of 2024 with customer wins and engagement as the company enters its next stage of growth. Formerly part of the EngageSmart brand, a provider of vertically tailored customer engagement software and......
Artificial Intelligence Banking Featured Finance Fintech Robotic Process Automation Security

The Impact of Automation and Data Intelligence on Customer Experience in Financial Services

Prajakta Ayade
by Prajakta Ayade0
Automation and data intelligence are driving significant transformations across finance, particularly in customer experience. These technologies are reshaping how financial institutions interact with customers, offering personalized, efficient, and seamless services. Enhancing Efficiency and Accuracy One of the primary benefits of automation in financial services is the enhancement of efficiency and......
Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations
Digital Payments News

Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations

PR Newswire
by PR Newswire0
New partnership combines LivePerson’s enterprise conversation platform with Sycurio’s payment solutions to deliver convenient and secure customer experiences LivePerson, the enterprise leader in digital customer conversations, and Sycurio, the leading provider of seamless and secure digital payment experiences for contact centers, announced a new partnership empowering enterprises to offer seamless, secure......
Blackbird Launches New Restaurant Payments and Rewards Platform to Improve Merchant Economics and Transform the Guest Experience
Finance Fintech News

Blackbird Launches New Restaurant Payments and Rewards Platform to Improve Merchant Economics and Transform the Guest Experience

PR Newswire
by PR Newswire0
Company backed by a16z, QED and Union Square Ventures, introduces Blackbird Pay, giving restaurants their very own, much-needed payments network for the first time, while finally upgrading the consumer payments experience Blackbird Labs, the hospitality-tech company founded by Resy and Eater co-founder Ben Leventhal, today announced the launch of Blackbird......
Paysafe Partners with Alchemy Pay to Expand Its Customers’ Payment Options
Finance Fintech News

Paysafe Partners with Alchemy Pay to Expand Its Customers’ Payment Options

Business Wire
by Business Wire0
Partnership enables Alchemy Pay to access Paysafe’s extensive suite of payment products for consumers to use their fiat funds to purchase crypto across 130 markets Paysafe, a global payments platform, today announced a new partnership with Alchemy Pay, a leading fiat-crypto payment solution provider. In the deal’s first phase, Alchemy......
MANTL Announces Integration With Q2’s Digital Banking Platform
Banking Finance Fintech News

MANTL Announces Integration With Q2’s Digital Banking Platform

Business Wire
by Business Wire0
Financial institutions can now utilize MANTL’s consumer and business deposit origination platform through Q2’s Digital Banking Platform MANTL, an origination platform for banks and credit unions, is proud to announce its integration with Q2’s Digital Banking Platform via the Q2 Partner Accelerator Program. Q2 Holdings, Inc. is a leading provider......
Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for Customer Interactions
Finance Fintech News

Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for Customer Interactions

PR Newswire
by PR Newswire0
Glia provides a new, unified way for banks and credit unions to define and measure the value created by comprehensive customer interactions Glia, the leader in customer interaction technology, today launched the Glia Interactions Index, a new way for financial services organizations to benchmark against similar institutions to quantify the......
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