Search Results for: customer experience.

Advanzia Bank Partners with Backbase to Accelerate Digital Transformation and Elevate Customer Experience
Business Fintech News

Advanzia Bank Partners with Backbase to Accelerate Digital Transformation and Elevate Customer Experience

Fintech News Desk
European digital bank Advanzia today announces its partnership with digital banking technology provider Backbase, a collaboration that will allow Advanzia to drive digital transformation and optimise customer experience. The long-term partnership includes the implementation of Backbase-as-a-Service (Baas) – a cloud solution that enables banks to develop and release new digital......
Returnly Joins Shopify Plus Certified App Program, Becomes Only Return Partner to Achieve SOC 2 Compliance
Business Fintech Investment Services News

Returnly Launches In-Store Returns, Helping Ease Customer And Merchant Losses Exacerbated By COVID-19

Fintech News Desk
Returnly, the leader in digital return experiences and post purchase payments, today announced the release of In-Store Returns, a new solution that enables retailers and brands to offer safe, convenient online return drop-offs at brick-and-mortar locations. Shoppers can quickly return online purchases, without boxes or labels, for an immediate refund. As......
BAI Finds Consumers Confident in Financial Services Organizations’ Fraud Response
Banking Fintech News

BAI Research Finds Improving the Customer Experience Remains the Top Business Challenge for Financial Services Organizations in 2021

Fintech News Desk
Majority of consumers willing to switch for better digital capabilities and are open to banking with non-traditional financial services organizations BAI, a nonprofit independent organization that delivers the financial services industry’s most actionable insights, unveiled new research addressing the top priorities on financial services leaders minds and changing consumer attitudes......
Newegg-Deploys-Behalf-to-Provide-Flexible-Financing-for-Business-Customers
Banking Business Fintech Investment Services Mobile Banking News

Newegg Deploys Behalf To Provide Flexible Financing For Business Customers

Fintech News Desk
 Behalf, Inc., a provider of alternative financing and payment solutions for B2B sellers and buyers, today announced that Newegg, one of the leading tech-focused e-retailers in North America, has selected Behalf’s solution to provide flexible Net Terms* and extended financing to its business customers. With Behalf in place, NeweggBusiness customers can finance......
WorldRemit Announces Winners in the UK and Norway of Holiday Season Promotion to Help Filipino Beneficiaries Start a Business
Fintech Mobile Banking News

WorldRemit Releases Global TV Commercials to Showcase Clear Pricing and Create Opportunities for Customers

Fintech News Desk
WorldRemit, a leading digital payments platform, has released global television commercials across key markets to promote its transparent pricing strategy and the opportunities created by connecting people through international money transfers. Produced by the award-winning director, David Hayes and VB Productions, the commercials provide examples of how migrant workers support the ambitions......
Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments
Business Fintech News

Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments

Fintech News Desk
Alacriti integrates AI chatbot into Glia’s Digital Customer Service Platform Alacriti, a fintech company specializing in payments, today announced that it has partnered with Glia, a leading provider of Digital Customer Service. The partnership enables financial institutions to leverage Alacriti’s payments-focused AI chatbot, Ella, within Glia’s Digital Customer Service platform to......
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CoreLogic DigitalTax Platform Enables Unparalleled Customer Experience For Rushmore Loan Management Services

Fintech News Desk
CoreLogic® (NYSE: CLGX), a leading global property information, analytics and data-enabled solutions provider, today announced that after a successful implementation of their DigitalTax PlatformTM, Rushmore Loan Management Services LLC, a multi-faceted residential mortgage servicer, is able to demonstrate significant improvements in several critical mortgage servicing efficiency metrics – which has......
Volante to Help Shape the Future of Instant Payments
Business Fintech News

Volante Technologies Expands Leadership Team With Key Customer Success Hires

Fintech News Desk
Volante Technologies, the global leader in cloud payments and financial messaging, today announced strategic additions to its leadership team with senior hires in customer success and solution delivery. This follows Volante’s recent raise of $35m in growth capital from a consortium of investors led by Wavecrest Growth Partners, including BNY Mellon, Citi, Poste Italiane, and......
AI-Powered Digital Experience Platform, Flaist, Introduces Analytics that Look Into the Future of Customer Behavior
Artificial Intelligence Fintech Fintech Startups News

AI-Powered Digital Experience Platform, Flaist, Introduces Analytics that Look Into the Future of Customer Behavior

Fintech News Desk
The fintech startup, Flaist, has released a new analytics tool powered by the Flaist Digital Experience platform that allows financial organizations to better understand the contexts of their customers’ intentions and sentiments. Read More: Prime Trust Launches Proprietary Core Banking Software for Fractional Assets, Including Cryptocurrency This is the first fintech platform that......
Gilded Automates Crypto Billing With Recurring Invoices
Banking Fintech News

goMoxie Survey Finds Financial Services Customers are Struggling to Complete Basic Tasks Online and on Mobile

Fintech News Desk
“Many financial services companies have been overwhelmed with online inquiries since the pandemic began, which in turn has put more pressure on delivering a differentiating digital customer experience” goMoxie®, the leading provider of customer guidance solutions, today released new research showing that people are struggling to complete basic tasks using......
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