Search Results for: customer experience.

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Top Four Banking Trends for Improving the Customer Experience in 2020

Caroline Platkiewicz
by Caroline Platkiewicz0
The last few years have brought tremendous innovation, disruption and change to the financial services sector. From the advent of fintech start-ups, to increasingly higher consumer expectations, to greater adoption of technologies such as artificial intelligence. Add to that the unprecedented situation the recent coronavirus crisis has unveiled, banks and......
New Report from iProov: U.S. Banks Prioritize Security at the Expense of the Customer Experience
Business Fintech News

iProov Partners With RegTech Specialist NorthRow to Improve Customer Due Diligence in the Property, Professional Services and Fintech Sectors

Fintech News Desk
by Fintech News Desk0
iProov, the world leader in spoof-resistant biometric authentication technology, announced its partnership with RegTech specialists, NorthRow. The move sees iProov expand its growing partner network and extend its services into the property, professional services and FinTech sectors. NorthRow’s deployment of iProov’s technology will enable a broad range of regulated organisations......
Klarna Reaches a Record 7.85 Million US Customers, Driven by Apparel, Beauty and Footwear Retail Partners
Business Fintech Lifestyle News

Klarna Reaches a Record 7.85 Million US Customers, Driven by Apparel, Beauty and Footwear Retail Partners

Fintech News Desk
by Fintech News Desk0
H&M, Sephora and Timberland Among the More than 4,200 US Retailers Now Offering Klarna’s Industry-Leading Buy Now, Pay Later Services Klarna, the leading global payments provider and shopping service, announced that it has reached a record 7.85 million US customers, driven by apparel, beauty and footwear brands partnering with Klarna......
Majesco's New Research Report Highlights Shift from Auto Insurance Transaction to Mobility Customer Experience
Business Fintech InsurTech News

Majesco’s New Research Report Highlights Shift from Auto Insurance Transaction to Mobility Customer Experience

Fintech News Desk
by Fintech News Desk0
Majesco, a global leader of cloud insurance software solutions for insurance business transformation, announced the release of their 5th annual primary consumer research study, Rethinking Auto: From Auto Insurance Transaction to Mobility Customer Experience, which takes a deeper dive into the market shifts and generational buying differences for automobiles, highlighting......
BlueSnap Integrates with Splitit to Improve the Merchant and Customer Experience on Installment Payments
Banking Fintech News

BlueSnap Integrates with Splitit to Improve the Merchant and Customer Experience on Installment Payments

Fintech News Desk
by Fintech News Desk0
All-in-One Payment Platform’s Partnership with Installment Payment Technology Leader Will Automate Processes, Accelerate Growth BlueSnap, an All-in-one Payment Platform listed in the Inc. 5000, announced its integration with Splitit in a partnership that will improve the merchant and customer experience on installment payment transactions. Splitit Payments Ltd offers no-fee installment......
Ameriprise Financial Named “Top Performer” in Customer Satisfaction Ratings
Fintech News

Ameriprise Financial Named “Top Performer” in Customer Satisfaction Ratings

Fintech News Desk
by Fintech News Desk0
Ameriprise Financial announced that it has been named a top performer in the 2020 Wants & Pricing customer satisfaction report conducted by independent research and benchmarking company Hearts & Wallets. The annual survey asked more than 5,000 households to rate their financial firms based on service dimensions that customers most......
Alfa-Bank Drives Improved Customer Experiences by Leveraging NICE Nexidia's AI-Powered Analytics Solutions
Artificial Intelligence Banking Fintech News

Alfa-Bank Drives Improved Customer Experiences by Leveraging NICE Nexidia’s AI-Powered Analytics Solutions

Fintech News Desk
by Fintech News Desk0
NICE Nexidia Analytics and NICE Quality Central boost customer loyalty, sales and optimal service processes for Alfa-Bank NICE announced that its AI-powered analytics solutions have enabled Alfa-Bank to improve customer experience. Alfa-Bank, one of the largest private commercial banks in Russia, leverages NICE Nexidia Analytics and NICE Quality Central to automatically analyze interactions and identify call......
Tradier Teams With Q.ai, a Forbes Company, to Bring AI and Big Data Analytics to Customers and Retail Investors
Artificial Intelligence Big Data Fintech Investment Services News Trading

Tradier Teams With Q.ai, a Forbes Company, to Bring AI and Big Data Analytics to Customers and Retail Investors

Fintech News Desk
by Fintech News Desk0
Q.ai, a Forbes company, partners with Tradier. Tradier Brokerage is a leading, technology-driven, online broker that offers commission-free equity and subscription-based options trading. Tradier is teaming up with Q.ai, a Forbes company, to bring advanced AI-driven intelligent investing to retail investors. The collaboration aligns with Q.ai’s mission to democratize access to AI and......
Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for Customers
Fintech Mobile Banking News

Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for Customers

Fintech News Desk
by Fintech News Desk0
SilverCloud, Inc., the only support solution built exclusively for the financial services industry,announced Altamaha Bank & Trust has implemented the company’s Consumer Support solution to provide customers with 24/7 automated self-service across all digital channels. With this solution, customers are guided through the website, mobile and online banking avenues with......
WISMOlabs and Cashi Partner to Help Subscription Box Retailers Increase Customer Loyalty and Drive More Revenue
Business Fintech News

WISMOlabs and Cashi Partner to Help Subscription Box Retailers Increase Customer Loyalty and Drive More Revenue

Fintech News Desk
by Fintech News Desk0
Now customers can preserve and protect cash flow with Cashi’s intelligent payment processing and WISMOlabs post-purchasing experience. Read More: Celsius Network and Prime Trust partner to secure depositors funds and offer low-cost credit “WISMOlabs and Cashi working together is a win-win for customers in the retail market,” says WISMOlabs CEO and......
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