Search Results for: customer service support

Excel Sets New Industry Standard with 1:1 Consent Compliance, Paving the Way for Ethical and Transparent Customer Acquisition
InsurTech News

Excel Sets New Industry Standard with 1:1 Consent Compliance, Paving the Way for Ethical and Transparent Customer Acquisition

Cision PRWeb
Excel, a leader in the insurance customer acquisition industry, is proud to announce the proactive implementation of enhanced 1:1 consent compliance across its Medicare, Health, Auto, Home, and Life insurance verticals. This initiative underscores the company’s commitment to consumer privacy and transparency, aligning with the latest industry regulations. Industry-Leading Compliance......
Despite Significant Focus on GenAI, Financial Services Cite Challenges to Adoption, According to New Theta Lake Research
Finance Fintech News

Despite Significant Focus on GenAI, Financial Services Cite Challenges to Adoption, According to New Theta Lake Research

EIN Presswire
97% Concerned with GenAI Tool Implementation While Off-Channel Communications Fines & Number of Communication & Collaboration Tools in Use Reach Record Highs Theta Lake, a multi-award winning leader in the Digital Communications Governance and Archiving (DCGA) market, announced findings from its sixth annual Digital Communications Governance, Archiving, Compliance and Security......
Artificial Intelligence Finance Fintech Guest Posts Machine Learning Security

Navigating the Future: Key IT Trends in Financial Services

John Astorino
By John Astorino, COO, Auvik Financial institutions are increasingly leveraging advanced IT solutions to enhance their operations, improve customer experiences, and stay competitive. IT teams in financial services face a unique and significant responsibility to protect their clients’ money and investments. Recent research has uncovered a number of trends that......
Oracle AI Service Improves the Speed and Accuracy of Financial Crime Investigations
Finance Fintech News

Oracle AI Service Improves the Speed and Accuracy of Financial Crime Investigations

PR Newswire
Oracle Financial Services Investigation Hub cuts investigator time previously wasted on collecting data while delivering auto-generated narratives and intelligence needed to resolve cases up to 70% faster Oracle Financial Services Summit, New York – Enabling banks to investigate and resolve financial crime cases faster, Oracle introduced the Oracle Financial Services Crime and Compliance......
Mastercard and Amazon Payment Services to Enable Digital Payment Acceptance Across Middle East and Africa
Banking Digital Payments Fintech News

Mastercard and Amazon Payment Services to Enable Digital Payment Acceptance Across Middle East and Africa

Business Wire
The payment service provider will adopt the Mastercard Gateway to support fast, seamless, and secure transactions across the region Partnership covers key countries including Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, South Africa and UAE The two partners will also co-create innovative multi-rail payment solutions for customers Mastercard and Amazon......
WNS and Uniqus Join Forces to Offer Sustainability and Technical Accounting & Reporting Consulting Services
Compliance management Fintech News

WNS and Uniqus Join Forces to Offer Sustainability and Technical Accounting & Reporting Consulting Services

Business Wire
WNS (Holdings) Limited, a leading provider of global digital-led Business Process Management (BPM) solutions, and Uniqus Consultech Inc. (Uniqus), a tech-enabled global platform that offers consulting solutions in the accounting & reporting, finance operations, governance, risk, and ESG domains, announced their strategic relationship to offer a comprehensive suite of services......
Jack Henry and Victor Offer Embedded Payments Platform for Regional and Community Financial Institutions to Better Support Business Customers
Digital Payments Finance Fintech News

Jack Henry and Victor Offer Embedded Payments Platform for Regional and Community Financial Institutions to Better Support Business Customers

PR Newswire
Direct-to-core integration enhances deposit and non-interest fee income potential Jack Henry announces the expansion of its collaboration with Victor Technologies, Inc., a subsidiary of MVB Edge Ventures, Inc. and part of MVB Bank, Inc. The companies launched an embedded-payments management platform to help Jack Henry’s financial institution clients capitalize on......
Cross River and Forward Bring Payouts-As-A-Service to Software Developers
Banking Fintech News

Cross River and Forward Bring Payouts-As-A-Service to Software Developers

Business Wire
Initiative expands embedded payment services to Software-as-a-Service providers, addressing core payment challenges Cross River Bank (“Cross River”), a technology infrastructure provider that offers embedded financial solutions, and Forward, a technology partner empowering Software-as-a-Service (SaaS) companies to integrate and monetize payments, are addressing some of the core payment challenges currently inhibiting......
Payroc Completes Acquisition of i3 Verticals' Merchant Services Business
Digital Payments Fintech News

Payroc Completes Acquisition of i3 Verticals’ Merchant Services Business

Cision PRWeb
Payroc, the payments platform built for partners, has successfully completed its acquisition of i3 Verticals’ merchant services business. This strategic acquisition, first announced in June of this year, strengthens Payroc’s capacity to provide comprehensive payment solutions to a broader range of partners and merchants. Payroc now processes more than $115 billion of......
CrowdStrike Launches CrowdStrike Financial Services, Accelerating Platform Consolidation
Artificial Intelligence Fintech

CrowdStrike Launches CrowdStrike Financial Services, Accelerating Platform Consolidation

Business Wire
Tailored financing solutions drive transformational adoption of the AI-native Falcon platform by removing procurement complexity CrowdStrike launched CrowdStrike Financial Services, a wholly-owned subsidiary of CrowdStrike, providing tailored financing solutions for the AI-native CrowdStrike Falcon cybersecurity platform. Through this new offering, customers benefit from accelerated platform consolidation with streamlined access to the......
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