Search Results for: customers and agents

Revation Systems Announces LinkLive 9.1 Unified Communications Software Platform for Healthcare and Banking
Banking Fintech News

Revation Systems Announces LinkLive 9.1 Unified Communications Software Platform for Healthcare and Banking

Fintech News Desk
by Fintech News Desk0
LinkLive Chat Functionality Enables Seamless and Secure, Messaging, Video and Voice Communications Revation Systems, a leader in cloud-based, compliant messaging and communications, announced the latest release of its flagship platform, LinkLive. Version 9.1 includes innovative enhancements to improve customer experience and security including groundbreaking chat functionality. Read More: Kensho Collaborates......
Sapiens Partners With Quadient to Enhance Digital Engagement and Experience Across Products
Business Fintech InsurTech News

Sapiens Partners With Quadient to Enhance Digital Engagement and Experience Across Products

Fintech News Desk
by Fintech News Desk0
Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced it has entered into an agreement to partner with Quadient, a facilitator of exceptional customer experiences. This strategic partnership will bring enhanced omni-channel distribution capabilities to Sapiens solutions and enable insurers’ business users to maintain complex......
PCI Pal’s Agent Assist Helps Customers Achieve PCI DSS Compliance for Telephone and Digital Payments
Fintech News

PCI Pal’s Agent Assist Helps Customers Achieve PCI DSS Compliance for Telephone and Digital Payments

Fintech News Desk
by Fintech News Desk0
PCI Pal, the global provider of secure payment solutions, announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, enabling enterprises to integrate telephone payment security into their existing telephony systems to help achieve PCI DSS compliance for telephone and digital payments. Avaya Holdings Corp. is......
ING Direct Chooses Expert System's Natural Language Understanding AI to Augment Robotic Process Automation
Artificial Intelligence Fintech News Robotic Process Automation

ING Direct Chooses Expert System’s Natural Language Understanding AI to Augment Robotic Process Automation

Fintech News Desk
by Fintech News Desk0
Expert System announced that ING has chosen to extend AI-based automation benefits across the organization and improve back office operations. Expert System’s Natural Language Understanding (NLU) capabilities will be instrumental in augmenting ING customer service agents and accelerating the application of Robotic Process Automation (RPA) to a broader range of knowledge-based processes.......
Simon Agency Selects Semsee's Commercial Lines Quoting Solution to Power Digital Marketplace for Retail Agents and Brokers
Business Fintech News

Simon Agency Selects Semsee’s Commercial Lines Quoting Solution to Power Digital Marketplace for Retail Agents and Brokers

Fintech News Desk
by Fintech News Desk0
Simon’s Distribution Partners Can Quote Business Owners Policies (BOP) and Worker’s Compensation Online Simon Agency, a national wholesale insurance agency, announced that it has partnered with Semsee, the leading small commercial quoting platform for independent agents. Semsee will offer its online quoting platform to all retail agents and brokers associated......
Efma and Accenture Announce Winners of Innovation in Insurance Awards 2020
Artificial Intelligence Big Data Fintech InsurTech News

Efma and Accenture Announce Winners of Innovation in Insurance Awards 2020

Fintech News Desk
by Fintech News Desk0
Efma, an association of more than 3,300 retail financial services companies in 130 countries, and Accenture have announced the winners of the fifth annual Innovation in Insurance Awards during a virtual awards ceremony. “We were pleased to see great inroads being made this year to transform the insurance industry in customer......
Salesforce Powers PenFed Credit Union's Digital Financial Services and Member Experience Transformation
Fintech News

Salesforce Powers PenFed Credit Union’s Digital Financial Services and Member Experience Transformation

Fintech News Desk
by Fintech News Desk0
PenFed is leveraging Salesforce to provide even more digital conveniences to members during a time of increased demand for remote services Salesforce, the global leader in CRM, announced an expanded relationship with Pentagon Federal Credit Union (PenFed), the nation’s second largest federal credit union, to transform its member platform and......
Foresight Risk and Insurance Services Selects Majesco Policy and Billing for P&C, Majesco Digital1st Insurance and Majesco CloudInsurer
Fintech InsurTech News Risk Management

Foresight Risk and Insurance Services Selects Majesco Policy and Billing for P&C, Majesco Digital1st Insurance and Majesco CloudInsurer

Fintech News Desk
by Fintech News Desk0
Next-generation platform to accelerate their digital transformation and growth Majesco, a global leader of cloud insurance software, announced that Foresight Risk and Insurance Services selected Majesco Policy and Billing for P&C, Majesco Digital1st Insurance, and Majesco CloudInsurer, providing a next generation platform to accelerate their digital transformation and growth. Read......
State of California Saves Taxpayer Dollars via Streamlined COVID-19 Hotel Sourcing and Payment Solution from HRS
Economy Fintech News

State of California Saves Taxpayer Dollars via Streamlined COVID-19 Hotel Sourcing and Payment Solution from HRS

Fintech News Desk
by Fintech News Desk0
California was the first U.S. state to issue shelter at home orders in March, and quickly followed with guidelines on group gatherings to mitigate the COVID-19 outbreak. These and other bold initiatives, including the rapid deployment of healthcare workers, first responders and other relief personnel to hotspot locations, have slowed......
New Report from iProov: U.S. Banks Prioritize Security at the Expense of the Customer Experience
Business Fintech News

iProov Partners With RegTech Specialist NorthRow to Improve Customer Due Diligence in the Property, Professional Services and Fintech Sectors

Fintech News Desk
by Fintech News Desk0
iProov, the world leader in spoof-resistant biometric authentication technology, announced its partnership with RegTech specialists, NorthRow. The move sees iProov expand its growing partner network and extend its services into the property, professional services and FinTech sectors. NorthRow’s deployment of iProov’s technology will enable a broad range of regulated organisations......
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