Search Results for: customers and agents

noHold Launches Virtual Call Center Agent App on Finastra's FusionFabric.cloud
Banking Digital Fintech Mobile Banking News

noHold Launches Virtual Call Center Agent App on Finastra’s FusionFabric.cloud

Fintech News Desk
by Fintech News Desk0
Virtual Call Center Agent app delivers efficiency, drives sales and improves customer satisfaction for financial institutions noHold, a fintech that utilizes artificial intelligence technology to improve business services and processes, announced that its Virtual Call Center Agent application is available for purchase through Finastra’s FusionStore. The digital banking application enables financial institutions......
paynearby.in
Banking Digital Payments News

PayNearby to Onboard 10,000 Women Business Correspondents to Offer Banking Services

Fintech News Desk
by Fintech News Desk0
Aims to digitize transactions worth approx. 1000 crore across SHG ecosystem  Program initiated by the State Government of Uttar Pradesh (GoUP) with the objective of – One Gram Panchayat One BC Sakhi  PayNearby received mandate of 9 districts – Badaun, Sitapur, Etah, Ballia, Ghazipur, Behraich, Balrampur, Gonda and Azamgarh  PayNearby,......
MoneyGram Strengthens Balance Sheet, Reduces Debt by $100 Million Ahead of Planned Refinancing
Digital Payments Fintech News

MoneyGram Strengthens Balance Sheet, Reduces Debt by $100 Million Ahead of Planned Refinancing

Fintech News Desk
by Fintech News Desk0
MoneyGram International, Inc. is announcing that it has prepaid $100 million of principal balance under its Second Lien Credit Agreement, dated as of June 26, 2019, with Bank of America, N.A., as administrative agent, the financial institutions party thereto as lenders and the other agents party thereto. MoneyGram also paid a required $4 million prepayment call......
Top Italian Bank, Credem Goes Live with Temenos Infinity in the Cloud to Deliver Frictionless Digital Experiences
Banking Digital Mobile Banking News

Top Italian Bank, Credem Goes Live with Temenos Infinity in the Cloud to Deliver Frictionless Digital Experiences

Fintech News Desk
by Fintech News Desk0
Temenos Infinity powers rapid time-to-market for new digital banking experiences, starting from a brand new mobile app for Retail and SME customers New app enables Credem to greatly improve its customer experience and achieve a first-class omnichannel experience Temenos, the banking software company, announced that Credito Emiliano S.p.A., one of......
SafeAuto Improves Customer Journey with Successful insured.io Implementation
InsurTech News

SafeAuto Improves Customer Journey with Successful insured.io Implementation

Fintech News Desk
by Fintech News Desk0
Rapid replacement of an existing direct sales solution ensured positive feedback from customers and internal users  insured.io, an InsurTech company focused on accelerating digital transformation for insurance organizations, is pleased to announce that SafeAuto Insurance Company (SafeAuto) has successfully implemented the insured.io Direct-to-Consumer Insurance Sales Platform (insured.io Platform). “SafeAuto’s focus has......
Cowbell Cyber Extends Partner Program to Managed Security Service Providers (MSSP)
InsurTech News Risk Management

Cowbell Cyber Extends Partner Program to Managed Security Service Providers (MSSP)

Fintech News Desk
by Fintech News Desk0
A first-of-its-kind program closes gap between cyber insurance and MSSP services  Cowbell Cyber, the industry’s first AI-powered cyber insurance provider for small to medium enterprises (SMEs), announced a new extension of its partnership program, Cowbell Connect, to include Managed Security Service Providers (MSSPs). The first-of-its-kind program will provide MSSPs access to......
Talkdesk Financial Services Experience Cloud™ Reimagines the Banking Experience
Banking Fintech News

Talkdesk Financial Services Experience Cloud Reimagines the Banking Experience

Fintech News Desk
by Fintech News Desk0
First enterprise-grade contact center solution purpose-built for the financial services industry Secure, digital-first platform combines artificial intelligence (AI), analytics, and insights with out-of-the box integrations to core banking systems and processors Connects client data from all channels to power trusted, intelligent interactions that are personalized and seamless The launch of......
Nium Signs Definitive Agreement to Acquire B2B Travel Payments Leader Ixaris
B2B Digital Payments Fintech News

Nium Signs Definitive Agreement to Acquire B2B Travel Payments Leader Ixaris

Fintech News Desk
by Fintech News Desk0
Move adds comprehensive virtual card issuance capabilities to leading global payments platform, and sets foundation for further geographic expansion Nium, a leading global B2B payments platform, announced that it has signed a definitive agreement to acquire Ixaris, a leader in travel payments optimisation. The transaction is expected to close early......
Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions
Digital Payments News

Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions

Fintech News Desk
by Fintech News Desk0
Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution aimed at reducing Average Handle Time and improving......
2021: The Year of the Digital Payments Revolution
Banking Fintech Guest Posts

2021: The Year of the Digital Payments Revolution

Jennifer Worley
by Jennifer Worley0
The proliferation of digital, contactless payments will continue; the newest fintech innovation will be a refresh of an industry mainstay; and more Since the COVID-19 pandemic began, the payments industry has changed rapidly, in response to the evolving needs of consumers, businesses and the financial services industry. The biggest evolution has......
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