Search Results for: digital interactions

Navy-Federal-Credit-Union-Announces-7-year-Strategic-Partnership-with-Backbase
Finance Fintech News

Navy Federal Credit Union Announces 7-year Strategic Partnership with Backbase

Business Wire
by Business Wire0
The collaboration emphasizes the importance of long-term, strategic investments in technology to bring true value creation, moving away from legacy systems that hold speed and innovation back. Backbase, the leading Engagement Banking Platform provider, announces today the renewal and expansion of its partnership with Navy Federal Credit Union, the world’s......
Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows
Fintech News

Navigating the CX Challenge: Despite Companies’ Increased Tech Investments, Consumer Impatience Grows

PR Newswire
by PR Newswire0
Almost half of consumers are willing to spend more for an improved customer experience, according to Broadridge’s 6th Annual CX and Communications Survey Amid uncertain economic environment and companies’ increasing dependence on technology to provide customer service, consumer patience has dwindled with the rate of consumers who feel that companies need......
Financial Services and Insurance Sectors Go All in on Observability to Improve Digital Customer Experiences
Finance Fintech News

New Relic Releases ‘State of Observability for Financial Services and Insurance’

Fintech News Desk
by Fintech News Desk0
Financial services and insurance organisations are more likely to achieve full-stack observability in the race to modernise their tech stack and deliver innovative services to customers New Relic, an observability platform for engineers, announced the findings of its State of Observability for Financial Services and Insurance report, which focuses on......
VirtuWorld Presents Exciting New Features in the Metaverse
Commerce News

VirtuWorld Presents Exciting New Features in the Metaverse

GlobeNewswire
by GlobeNewswire0
VirtuWorld is a name growing in popularity in the realm of digital experiences. It is a novel concept in the metaverse domain, offering immersive digital interactions. VirtuWorld, a pioneering force in the metaverse, is set to unveil exciting new features. The announcement spotlights the company’s commitment to innovation and decentralized......
Consumer Ecommerce Expectations Continue to Put Pressure on B2B, BigCommerce Survey Finds
B2B E-commerce News

Consumer Ecommerce Expectations Continue to Put Pressure on B2B, BigCommerce Survey Finds

Business Wire
by Business Wire0
Basic ecommerce functionality, frictionless checkout and transparency on products and pricing among top purchasing expectations BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands, released the results of its Global B2B Buyer Behavior Report examining the changing habits and preferences of B2B buyers in the......
New Capco Insurance Survey Confirms US Policyholders’ Desire For Personalized Offerings
InsurTech News

New Capco Insurance Survey Confirms US Policyholders’ Desire For Personalized Offerings

Business Wire
by Business Wire0
Nine out of 10 policyholders will share additional personal data with their insurer to secure more tailored products and services, cheaper premiums or other benefits Survey highlights focus on value for money, affordability of premiums, and trust in brands when buying insurance Capco, the global technology and management consultancy, published......
Half Of Banking Customers Say They Have Lost The Human
B2C Banking Markets News Recommended

Half Of Banking Customers Say They Have Lost The Human

Fintech Staff Writer
by Fintech Staff Writer0
Wonderful research came up which indicated Banks clients are dissatisfied with their financial encounters and want for a more personal relationship. Experience services provider Foolproof, a Zensar subsidiary, briefed about the same. Epitome A Zensar firm called Foolproof has a long history of defining digital products for some of the......
Credit Unions Gain Next Level Relationships And Increased Loyalty When Prioritizing Member Milestone Recognition
Finance News

Credit Unions Gain Next Level Relationships And Increased Loyalty When Prioritizing Member Milestone Recognition

Business Wire
by Business Wire0
DeepTarget Inc., a transformational financial services company that provides Growth As A Service (GRaaS) to community financial institutions, announced the availability of its Member Appreciation and Recognition Service (MARS), a full service offering combining skilled marketing experts, success consultants, best practices and DeepTarget’s patented technology. Member appreciation directly impact member retention......
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