Tag : Customer Experience

FlexPay Announces the Launch of Engaged Recovery
Digital Payments News

FlexPay Announces the Launch of Engaged Recovery, Further Extending Its Leadership Position

Fintech News Desk
by Fintech News Desk0
FlexPay, the global FinTech leader in recovering failed credit card payments, announced the launch of Engaged Recovery, a powerful new solution enabling subscription businesses to intelligently and empathetically collaborate with their customers to resolve failed payments that require customer interaction, without harming retention. FlexPay is the first and only integrated......
Western Union and Tiendas Neto Extend Cross-Border Remittance Channels for Mexico Consumers
Fintech News

Western Union and Tiendas Neto Extend Cross-Border Remittance Channels for Mexico Consumers

Fintech News Desk
by Fintech News Desk0
Customers can now send and receive remittances at more than 1,300 Tiendas Neto locations throughout Mexico Western Union and Tiendas Neto announced an agreement to offer cross-border money transfer services at more than 1,300 Tiendas Neto supermarket locations across Mexico. “Teaming with Tiendas Neto will help us continue to expand our operations across......
Searchspring Introduces Personalized Search & Merchandising, Helping Merchants Increase Revenue and Customer Loyalty
E-commerce News

Searchspring Introduces Personalized Search & Merchandising, Helping Merchants Increase Revenue and Customer Loyalty

Fintech News Desk
by Fintech News Desk0
As part of its suite of personalization products, Searchspring’s Personalized Search & Merchandising provides custom search results and category page recommendations for each shopper Searchspring, the global leader in site search, merchandising, and personalization, announced the launch of Personalized Search & Merchandising — a new addition to Searchspring’s suite of......
Cygnet Infotech Announces the Launch of Cygnet Fintech
Fintech News Risk Management

Cygnet Infotech Announces the Launch of Cygnet Fintech

Fintech News Desk
by Fintech News Desk0
Cygnet Infotech aggregates its credit underwriting and financial risk assessment solutions under Cygnet Fintech Cygnet Infotech, a leading technology company with its clients across India, North America, Europe, Middle East, and Africa, announced grouping of its products and solutions for the Fintech space under the Cygnet Fintech brand. SMEs and MSMEs are......
Koinbasket Raises $2 Million in Pre-seed Round Led by Global Marque Investors
Cryptocurrency News

Koinbasket Raises $2 Million in Pre-seed Round Led by Global Marque Investors

Fintech News Desk
by Fintech News Desk0
Funding to be used for expansion, tech investment, hiring top talent KoinBasket, a thematic crypto investment start-up, has announced that it has raised $2 million in a pre-seed funding round led by global crypto veterans including Sandeep Nailwal, Co-founder of Polygon, Omar Rahim, former Director of Binance, Navin Gupta, Managing Director of Ripple, Ajeet Khurana and Kube VC. Other notable investors include Upsparks, Chona Family......
Regions Bank Names Dan Massey as Chief Enterprise Operations and Technology Officer
Banking News

Regions Bank Names Dan Massey as Chief Enterprise Operations and Technology Officer

Fintech News Desk
by Fintech News Desk0
Extensive background in banking technology to further Regions’ focus on customer experience and business growth Regions Bank on Wednesday announced Dan Massey will join the company as Chief Enterprise Operations and Technology Officer effective May 9. A strong commitment to customers. An unwavering focus on leveraging technology to produce positive change......
Popular Bank Appoints Bertha Rozier to Lead Retail and Transformation
Banking News

Popular Bank Appoints Bertha Rozier to Lead Retail and Transformation

Fintech News Desk
by Fintech News Desk0
Popular Bank, a subsidiary of Popular, Inc. announced the appointment of Bertha Rozier as SVP of Retail Banking and US Transformation. In this role, Ms. Rozier will continue to grow the Bank’s retail business, leveraging her experience leading multi-disciplinary business units and her expertise in marketing, product and customer experience.......
Infosys Cobalt Financial Services Cloud, an Industry Cloud Platform to Help Firms Unleash the Power of Cloud-Driven Transformation
Cloud Finance News

Infosys Cobalt Financial Services Cloud to Help Firms Unleash the Power of Cloud-Driven Transformation

Fintech News Desk
by Fintech News Desk0
With out-of-the-box industry services, assets, and frameworks, the new financial services cloud platform sets the stage for accelerating business value in the cloud Infosys, a global leader in next-generation digital services and consulting, announced the launch of Infosys Cobalt Financial Services Cloud, an industry cloud platform for enterprises to accelerate business......
Financial and Insurance Organizations Transform CX with UserTesting
Finance InsurTech News

Financial and Insurance Organizations Transform CX with UserTesting

Fintech News Desk
by Fintech News Desk0
Experian, Finastra and MetLife leverage human insight to guide digital transformation journey UserTesting, a leader in video-based human insight, announced that a growing number of financial institutions are turning to the UserTesting Human Insight Platform to build digital-first customer experiences. UserTesting now works with organizations in the financial services industry......
Quontic Bank Strengthens Its Digital Operations Team with Banking Veteran Adriana Ramon
Banking Digital News

Quontic Bank Strengthens Its Digital Operations Team with Banking Veteran Adriana Ramon

Fintech News Desk
by Fintech News Desk0
The experienced executive will help drive the bank’s digital operations and scale Quontic’s growing suite of digital products and services Quontic Bank announced that Adriana Ramon will join the adaptive digital bank as Senior Vice President, Digital Bank Operations to provide strategic leadership and oversight to the bank operations team. “Adriana......
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