Goodfirms Released a Survey Which Gives Insights on Current Trends
GoodFirms survey, Customer Experience Management: Demand, Trends, Challenges, and the Future Scope, suggests that businesses must plan CXM strategies to embrace new trends and technologies like AI, automation, etc., to offer exceptional experiences, acquire more customers, retain them sustainably, nurture loyalty, and advocacy. By Global FinTech Series News Desk GoodFirms,......