Tag : Banks

Zeta Launches Selene: Gen AI Customer Support Agent for Banks and Fintechs
Banking Fintech News

Zeta Launches Selene: Gen AI Customer Support Agent for Banks and Fintechs

Business Wire
by Business Wire0
Leverages Gen AI with banking-grade features to undertake 100% of customer support calls Zeta, a leader in modern card processing, launched Selene – an AI-powered assistant that transforms how issuers handle customer service. Built with advanced Generative AI and enterprise-grade security, Selene automates the most common support interactions that traditionally......
New Research Shows Surging Consumer Demand for AI-Banking Services, According to Personetics Global Survey
Banking Fintech News

New Research Shows Surging Consumer Demand for AI-Banking Services, According to Personetics Global Survey

PR Newswire
by PR Newswire0
A survey of 2,000 bank customers reveals that 84% are likely to switch banks to access services that help them reach their financial goals Personetics, the company that transforms how banks build and monetize customer relationships, announced the release of its global survey report: Understanding Consumer Demand in the AI-Banking......
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Evaluating the Impact of Fintech Partnerships on Bank Customer Retention Rates

Fintech Staff Writer
by Fintech Staff Writer0
The financial services industry is experiencing significant change, fueled by advancements in technology. Among the most significant developments is the rise of fintech partnerships, which have become essential for traditional banks aiming to stay competitive and enhance customer retention rates. These collaborations combine the agility and technological expertise of fintech......
Artificial Intelligence Banking Cloud Featured Finance Fintech Risk Management

Transforming Legacy Banking Systems Using Advanced Simulation Technologies

Prajakta Ayade
by Prajakta Ayade0
Legacy banking systems are the backbone of many financial institutions. These systems, often built decades ago, have powered transactions, stored customer data, and provided critical financial services. However, as digital transformation goals accelerate and customer expectations evolve, these systems face increasing pressure to adapt. The challenge lies in upgrading or......
Data Zoo and Alloy Partner to Provide Financial Institutions, Fintechs with Global Customer Identity Onboarding Solutions
Finance Fintech News

Data Zoo and Alloy Partner to Provide Financial Institutions, Fintechs with Global Customer Identity Onboarding Solutions

Business Wire
by Business Wire0
Data Zoo, a global leader in identity verification data, has announced a strategic partnership with Alloy, an identity and fraud prevention platform provider trusted by over 600 leading banks, credit unions and fintech companies, to provide enhanced global data for secure customer onboarding. “By integrating Data Zoo’s global data coverage, we......
OMB Bank Partners with Cable to Strengthen Compliance and Risk Management for Customers and Fintech Programs
Compliance management Fintech News Risk Management

OMB Bank Partners with Cable to Strengthen Compliance and Risk Management for Customers and Fintech Programs

Cision PRWeb
by Cision PRWeb0
Cable, the leader in Automated Compliance Testing for banks, fintechs, and crypto companies, announced a strategic partnership with OMB Bank, a $1.8 billion community bank based in Springfield, Mo. This partnership ensures OMB can effectively manage Second Line of Defense (2LOD) compliance with automated testing of regulatory controls and dynamic risk assessments. Through this partnership, OMB......
Personetics' New Features Give Banks More Ways to Monetize Customer Wellness
Banking Finance Fintech News

Personetics’ New Features Give Banks More Ways to Monetize Customer Wellness

PR Newswire
by PR Newswire0
Personetics’ latest product release empowers financial institutions to develop highly personalized customer experiences that democratize financial advice, inspire action, and drive business value Personetics, the company transforming how banks build and monetize customer relationships, announced a series of new features for its AI-powered flagship product, Personetics Engage. These enhancements enable......
Cync Software Launches Advanced Securities-Based Lending Solution for Financial Institutions
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Cync Software Launches Advanced Securities-Based Lending Solution for Financial Institutions

Cision PRWeb
by Cision PRWeb0
Cync Securities-Based Lending enables financial institutions to swiftly lend against a diverse range of domestically and internationally traded marketable securities, including stocks, funds, and bonds. With actionable insights and advanced risk mitigation tools, financial institutions can confidently navigate market volatility while optimizing portfolio management and loan operations through a fully......
Lyzr AI Launches Customer Service Agent as Part of Banking Agent Hub, More to follow
Artificial Intelligence Banking Commerce Compliance management Digital Payments Finance Fintech Fintech Primers Investments Markets News Payment gateways Property Recommended Stock Market Technology

Lyzr AI Launches Customer Service Agent as Part of Banking Agent Hub, More to follow

EIN Presswire
by EIN Presswire0
Lyzr, the responsible ai focused enterprise platform for creating reliable AI agents and known for its focus on Safe and Responsible AI, is announcing the launch of its first AI agent for the banking sector. After collaborating with 30+ financial institutions, including banks and insurance organizations, Lyzr AI has developed......
New-FICO-Survey-69%-of-Canadian-Consumers-Want-Banks-to-Protect-Against-Scams-During-Real-Time-Payment-Transactions
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New FICO Survey: 69% of Canadian Consumers Want Banks to Protect Against Scams During Real-Time Payment Transactions

Business Wire
by Business Wire0
Survey showcases how banks can address consumer expectations with better fraud detection systems, real-time communications, and personalized customer experience Global analytics software leader FICO released a new survey on consumers’ increased use of real-time-payments (RTP) equating to a higher number of reported scams threats and an increase in fraud losses.......
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