Tag : Call volume

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
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