Tag : Consumers

New FICO Survey: Consumers Will Switch Banks If Fraud Prevention Expectations Are Not Met
Finance Fintech News Risk Management

New FICO Survey: Consumers Will Switch Banks If Fraud Prevention Expectations Are Not Met

Business Wire
by Business Wire0
Global survey shows that real-time-payments (RTP) usage and scams are growing both in frequency and value of loss worldwide A new global FICO survey finds that more consumers reported that their family and friends have been victims of real-time payment scams in 2024 (56%) versus 2023 (51%). 50% of consumers......
i2c Inc. and PYMNTS Survey Reveals Consumer Expectations for How Banks Respond to Credit Card Fraud
Finance Fintech News Security

i2c Inc. and PYMNTS Survey Reveals Consumer Expectations for How Banks Respond to Credit Card Fraud

Business Wire
by Business Wire0
Nearly one-third of consumers experienced fraud in the last year, demanding proactive measures from banks i2c Inc., a global provider of highly configurable banking and payment solutions, has released a new survey highlighting critical insights into consumers’ experiences and expectations regarding credit card fraud. The survey, conducted in collaboration with......
Chubb's Digital Payments and Cyber Scams Survey Finds Growing Impact of Fraud on Consumers; Harms Trust in Payment Methods
Digital Payments Finance Fintech News Security

Chubb’s Digital Payments and Cyber Scams Survey Finds Growing Impact of Fraud on Consumers; Harms Trust in Payment Methods

PR Newswire
by PR Newswire0
Across the globe, 61% have changed their behavior or reduced use of digital payment platforms due to cyber scam concerns. 75% say transaction insurance would boost their trust, increasing adoption. Chubb, a world leader in insurance, today released the results of its new global survey, “The Impact of Cyber Scams......
Banking Digital Payments Featured Finance Fintech Security

Transforming Digital Money Movement: Fintech and The Future of Financial Institutions

Prajakta Ayade
by Prajakta Ayade0
Financial institutions are undergoing significant changes, driven by technological advancements, shifting consumer preferences, and the need for more efficient and secure transaction methods. This evolution is not just a trend but a fundamental shift that promises to redefine the future of financial services. Recently Alacriti and Lumin Digital formed a......
MX Survey Says Bad Mobile Banking Experience Could Make Consumers Look Elsewhere
Banking Finance Fintech News

MX Survey Says Bad Mobile Banking Experience Could Make Consumers Look Elsewhere

GlobeNewswire
by GlobeNewswire0
New survey shows majority of consumers (57%) unlikely to have an account with financial providers that offer a bad mobile experience MX Technologies, Inc., a leader in actionable intelligence for consumers and the financial providers that serve them, shares its latest survey findings, which reveal mobile banking can make or......
Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters
Artificial Intelligence Finance Fintech News

Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters

Business Wire
by Business Wire0
Findings reveal a generational divide, with millennials leading the charge in interactions with artificial intelligence chatbots; older generations prefer a human touch  Generations differ in artificial intelligence (AI) chatbot usage and comfort levels. While more than half (61%) of respondents interact with a financial services chatbot monthly, this number varies......
Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance
Finance Fintech News

Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance

PR Newswire
by PR Newswire0
New Module Leverages Company’s Leading Conversational AI Capabilities to Expedite Complaint Resolution Complaint management is a crucial aspect of customer service and risk management in the financial services sector. These firms—including traditional banks, fintechs and insurance companies—must adhere to various regulations and standards that require them to handle complaints in......
Nearly One in Five Consumers Struck by Online Identity Fraud, According to ACI Worldwide Speedpay Pulse Report
Digital Payments Fintech News Risk Management Security

Nearly One in Five Consumers Struck by Online Identity Fraud, According to ACI Worldwide Speedpay Pulse Report

Business Wire
by Business Wire0
Consumers turning to billers to safeguard their data as threat of digital payments fraud escalates Digital payment preferences are surging, according to the 2024 ACI Speedpay Pulse Report, published by ACI Worldwide, an original innovator in global payments technology. More than three-quarters of Americans now prefer to pay their bills......
Artificial Intelligence Banking Digital Payments Featured Finance Fintech

How Are Modern-Day Software Companies Shaping the Future of FinTech and Payment Systems?

Prajakta Ayade
by Prajakta Ayade0
The financial technology (FinTech) sector has witnessed explosive growth in recent years, driven by rapid advancements in digital technologies and a shift towards a more connected, cashless economy. At the heart of this transformation are payment systems, the mechanisms by which money is transferred between parties, whether consumers, businesses, or......
Digital Payments Platform Flexa Introduces Components
Cryptocurrency Digital Payments Finance Fintech News

Digital Payments Platform Flexa Introduces Components

Business Wire
by Business Wire0
New SDK Enables In-App Pay for Digital Assets Flexa, the platform that makes it easy for merchants to accept digital payments, today launched Flexa Components, a suite of mobile-first experiences that streamlines direct wallet payments with digital assets for in-person transactions. Components represents the first asset-agnostic, embeddable interface for merchant......
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