interface.ai Launches Nexus — The World’s First Fully Agentic CCaaS Platform That Ends the Era of Hold Queues, Transfers, and Binary Call Routing for Credit Unions and Community Banks
New platform shatters the decades-old “AI handles it or a human handles it” model – introducing a third paradigm where AI owns the member conversation end-to-end while human judgment arrives in seconds, not minutes – multiplying agent capacity up to 10x and eliminating hold times entirely. interface.ai, the definitive leader......