Tag : customer engagement

PayNearMe Enhances PayXM™ with Rollout of AI-Powered Intelligent Virtual Agent (IVA)
Digital Payments Fintech News

PayNearMe Enhances PayXM™ with Rollout of AI-Powered Intelligent Virtual Agent (IVA)

PR Newswire
by PR Newswire0
New digital agent unifies conversational experiences across voice, text, and live interactions to modernize customer engagement PayNearMe, a leading fintech transforming the payment experience, announced the rollout of its AI-powered Intelligent Virtual Agent (IVA) as part of its strategy to advance and modernize customer engagement for non-commerce businesses. Fully integrated into the......
PrimeRevenue Appoints Stefanie Nelsen as Vice President, Payment Solutions
Digital Payments News

PrimeRevenue Appoints Stefanie Nelsen as Vice President, Payment Solutions

Cision PRWeb
by Cision PRWeb0
Nelsen to Steer Strategy and Innovation for Expanding Suite of B2B Payments Offerings PrimeRevenue, the global leader in working capital and B2B payment solutions, announced the appointment of Stefanie Nelsen as Vice President, Payment Solutions. In this role, Nelsen will lead efforts to expand and enhance PrimeRevenue’s suite of B2B......
OpenText™ and Fiserv Drive Resilient Information Management in Financial Services
Artificial Intelligence Finance News

OpenText™ and Fiserv Drive Resilient Information Management in Financial Services

PR Newswire
by PR Newswire0
The joint showcase at Fiserv Forum Client Conference Sep. 29-30, 2025, highlights new solutions to reduce manual effort, strengthen governance and improve customer experiences OpenText™, a global leader in secure information management for AI, and Fiserv, Inc., a global leader in payments and financial technology, announced Content Next, a specialized, AI-powered......
Connexio Cloud, Leader in Business Communications Integration, Sets Deal With Decathlon Capital Partners For Growth Capital
Cloud Finance News

Connexio Cloud, Leader in Business Communications Integration, Sets Deal With Decathlon Capital Partners For Growth Capital

PR Newswire
by PR Newswire0
Expansion of company to be funded through flexible, growth debt funding package that requires no equity exchange or loss of management control Connexio Cloud, a leading developer of customer-engagement and workforce-management software, has secured significant growth financing from Decathlon Capital Partners. The company headquartered in Rochester, N.Y., will use the funds......
Creatio Launches Financial Services 'Twin' Release to Help Banks and Credit Unions Elevate Customer Engagement with AI
Artificial Intelligence Finance Fintech News

Creatio Launches Financial Services ‘Twin’ Release to Help Banks and Credit Unions Elevate Customer Engagement with AI

EIN Presswire
by EIN Presswire0
The release introduces a set of enhanced, ready-to-use banking workflows, new AI agents designed to boost performance, and advanced no-code configuration tools Creatio, a global vendor of an AI-native platform to automate CRM and workflows with no-code, today announced the launch of its Financial Services “Twin” Release, a product update that......
Pipe Unveils New AI Agents To Support Platform’s Rapid Growth and Scale
Fintech News

Pipe Unveils New AI Agents To Support Platform’s Rapid Growth and Scale

Business Wire
by Business Wire0
Pipe’s AI agents will significantly advance the company’s operating efficiency, supporting its global expansion while further elevating the customer experience for small businesses. Pipe, a fintech company offering embedded capital products to small businesses, introduced four advanced AI agents designed to automate key operational tasks, reduce complexity, and support rapid......
Postbot Launches Pay-As-You-Go AI Receptionist to Simplify Small Business Communications
Artificial Intelligence Fintech News

Postbot Launches Pay-As-You-Go AI Receptionist to Simplify Small Business Communications

Business Wire
by Business Wire0
Postbot, an innovative AI startup, announced the launch of its groundbreaking AI receptionist service, designed to transform how small businesses manage customer calls. “Never miss a call again — Postbot’s 24/7 AI Receptionist answers every customer with a friendly, intelligent voice for just $0.25 a minute. No setup. No commitment.......
FICO Appoints Jason Andrew as Vice President and General Manager of Global Sales and Client Success
Analytics Fintech News

FICO Appoints Jason Andrew as Vice President and General Manager of Global Sales and Client Success

Business Wire
by Business Wire0
Technology industry veteran brings decades of sales leadership to drive FICO® Platform growth and deliver customer success Global analytics software leader FICO announced the appointment of Jason Andrew as vice president and general manager of Global Sales and Client Success. Andrew brings more than 25 years of experience in global......
Artificial Intelligence Blockchain Featured Finance Fintech InsurTech Machine Learning Security

Enhancing Customer Engagement through Agentic AI-Powered Virtual Insurance Advisors

Fintech Staff Writer
by Fintech Staff Writer0
Customer engagement has become a crucial differentiator in the insurance industry. Traditional methods of customer interaction often struggle to meet the growing expectations of tech-savvy clients who demand personalized, efficient, and seamless experiences. Enter Agentic AI-powered virtual insurance advisors—an innovation that leverages artificial intelligence to enhance user experience, streamline processes,......
FICO and Dacadoo Partner to Bring AI-Powered Precision to Life Insurance
Artificial Intelligence InsurTech News

FICO and Dacadoo Partner to Bring AI-Powered Precision to Life Insurance

Business Wire
by Business Wire0
Alliance will give insurers more flexible and precise risk assessment for life insurance, enabling greater targeting and personalized offers Global analytics software leader FICO and dacadoo, a global leader in customer engagement via a digital wellness tracking platform and health risk quantification product offering, have partnered to enhance the way......
1