Tag : Customer Experience

Kennebec Savings Bank Launches Alkami's Digital Banking Platform
Banking News

Kennebec Savings Bank Launches Alkami’s Digital Banking Platform

PR Newswire
by PR Newswire0
Leverages data for personalization and enhances business banking to a single system Alkami Technology Inc., a leading cloud-based digital banking solutions provider for banks and credit unions in the U.S., announced that Maine-based Kennebec Savings Bank (Kennebec) has launched the Alkami Digital Banking Platform. Alkami’s integrated solution and single platform for business, retail and mobile......
Sagent Appoints Industry Vet and Mortgage Servicing Ops Master Perry Hilzendeger as EVP of Servicing
Fintech Mortgage News

Sagent Appoints Industry Vet and Mortgage Servicing Ops Master Perry Hilzendeger as EVP of Servicing

Business Wire
by Business Wire0
Exec who helped build and run Wells Fargo’s near $1 trillion servicing portfolio brings ops expertise to accelerate Sagent’s modernization of servicing software Sagent, a Warburg Pincus-backed fintech software company modernizing mortgage servicing for banks and lenders, appointed former Wells Fargo and Homepoint Financial top servicing executive Perry Hilzendeger as......
Aevi Selects OvationCXM to Transform Digital Payment Customer Experience
Digital Payments News

Aevi Selects OvationCXM to Transform Digital Payment Customer Experience

GlobeNewswire
by GlobeNewswire0
Bolstering its presence in North America, Aevi’s partnership with OvationCXM will expand omnichannel digital in-person payments functionality and CX OvationCXM, a global leader in customer experience management (CXM), announces that Aevi is expanding into North America and has selected OvationCXM as its CXM provider to elevate the digital payments customer experience.......
Engageware Launches Industry’s First Peer Analytics Feature
Analytics News

Engageware Launches Industry’s First Peer Analytics Feature

Business Wire
by Business Wire0
First-to-market benchmarking capabilities give financial institutions data-driven insights to drive growth by maximizing appointments Engageware, the industry-leading provider of customer engagement solutions, launched Peer Analytics, the industry’s first appointment-scheduling analytics feature engineered to provide Engageware’s bank and credit union customers benchmarking abilities against similar-sized financial institutions. @Engageware launches industry’s first......
F5 Announces Partnership with Visa to Empower Merchants to Create a Secure Online Experience
Commerce Digital Payments News

F5 Announces Partnership with Visa to Empower Merchants to Create a Secure Online Experience

Business Wire
by Business Wire0
F5 joins forces with Visa to enhance security throughout the customer experience F5 announced it is partnering with Visa, the world leader in digital payments, to help merchants securely reduce login friction for customers. “Bots to Boardroom – Understanding the Impact of Bots on Merchants’ Bottomline” Customers expect seamless commerce......
ISG to Publish Report on Finance and Accounting Services
Finance News

ISG to Publish Report on Finance and Accounting Services

Business Wire
by Business Wire0
Upcoming ISG Provider Lens report will evaluate providers using digital technologies to streamline clients’ financial processes for improved efficiency and agility Information Services Group, a leading global technology research and advisory firm, has launched a research study examining outsourcing services that help enterprises improve their finance and accounting operations through digitization,......
Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster
Banking News

Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster

Business Wire
by Business Wire0
New solution enables retail banks and credit unions to lower implementation costs of Qualtrics CX projects Qualtrics, the leader and creator of the experience management category, announced the availability of the Retail Banking Accelerator to make it easy for financial services organizations to adopt the Qualtrics Foundational Customer Experience (CX) solution.......
PayU Launches 3DS 2.0 SDK Authentication Service For Indian Merchants
Digital Payments News

PayU Launches 3DS 2.0 SDK Authentication Service For Indian Merchants

PR Newswire
by PR Newswire0
PayU, India’s leading online payments solution provider, announced the launch of 3D Secure 2.0 SDK, offering a full native checkout and superior customer experience for all card transactions. PayU merchants can provide optimized customer experience while complying with major card network upgrades – including Visa and Mastercard while gaining better security and......
New Partnership Brings Glia's Digital Customer Service Solution to ebankIT's Digital Banking Platform
Banking News

New Partnership Brings Glia’s Digital Customer Service Solution to ebankIT’s Digital Banking Platform

PR Newswire
by PR Newswire0
Streamlines digital-first customer service to drive new efficiencies, increase conversion rates and improve the customer experience Glia, the leading provider of Digital Customer Service (DCS), and ebankIT announced a partnership aimed at humanizing the digital banking service experience for ebankIT clients. ebankIT will now offer Glia’s DCS solution for digital-first customer......
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