Tag : Customer Experience

Majority of UK E-commerce SMEs Report Service Issues With PSP – But Fear Switching, Finds Survey
Digital Payments E-commerce News

Majority of UK E-commerce SMEs Report Service Issues With PSP – But Fear Switching, Finds Survey

Fintech News Desk
Only 5% of UK SMEs have no issue with their current Payment Service Provider (PSP) Mollie, one of the fastest growing payment service providers in Europe, shared initial findings from a survey examining the state of the UK ecommerce sector, through the lens of small and medium-sized (SME) merchants. The......
Verifone Chooses Percona for Multi-Database Management and Support
Digital Payments News

Verifone Chooses Percona for Multi-Database Management and Support

Fintech News Desk
Leading global payment solution provider selects Percona for strategic support across their MongoDB, PostgreSQL and MySQL databases Percona, a leader in open source database software and services, announced that Verifone, a global FinTech leader and payment solution provider to the world’s best-known retail brands, has engaged Percona to provide support......
Paymentus Ranked #1 Provider of Biller Direct EBPP Solutions by Aite-Novarica
Digital Payments News

Paymentus Ranked #1 Provider of Biller Direct EBPP Solutions by Aite-Novarica

Fintech News Desk
Definitive Evaluation of Leading Billing Providers Underscores Paymentus’ Technology and Customer Service as Key to Best-in-Class Ranking Paymentus Holdings Inc., the leading provider of electronic bill presentment and payment solutions (EBPP), announced that it is the only vendor to achieve an overall best-in-class status in Aite-Novarica Group’s “2021 Aite Matrix:......
FinancialForce Broadens C-Suite, Appoints Todd Kisaberth as Chief Customer Officer
B2B News

FinancialForce Broadens C-Suite, Appoints Todd Kisaberth as Chief Customer Officer

Fintech News Desk
FinancialForce, the leading provider of customer-centric business applications across finance, services, and customer success teams, announced the appointment of Todd Kisaberth as Chief Customer Officer reporting to CEO Scott Brown. Kisaberth has over 20 years of experience serving in executive leadership roles in global B2B technology companies. He will lead......
Cross River and Sunstone Credit Announce Partnership
Investment Services News

Cross River and Sunstone Credit Announce Partnership

Fintech News Desk
Sunstone Credit’s solar financing products customized for businesses further differentiate Cross River’s lending portfolio Cross River Bank, a technology driven infrastructure provider that offers embedded financial solutions, and Sunstone Credit, Inc., a technology-enabled solar loan finance platform for small and medium-sized businesses (SMBs), today announced a partnership to further Sunstone’s......
Lendio Announces the Beta Launch of Its Cloud-Based, Lender Technology Platform
Lending News

Lendio Announces the Beta Launch of Its Cloud-Based, Lender Technology Platform

Fintech News Desk
This next-gen, digital-first LOS platform will empower financial institutions with increased lending efficiency and reduced risk while delivering the exceptional borrower experience that takes the pain out of business lending Lendio, the nation’s leading small business financial solutions marketplace, announced the beta launch of its new lender-tech platform and loan......
Gateway Earns Recognition from Fannie Mae’s STAR Program for Excellence in Mortgage Servicing
Mortgage News

Gateway Earns Recognition from Fannie Mae’s STAR Program for Excellence in Mortgage Servicing

Fintech News Desk
Gateway First Bank has earned Fannie Mae’s Servicer Total Achievement and Rewards™ (STAR™) Program recognition for Solution Delivery in 2021. “I am extremely proud of our team’s tireless commitment to the mission of strengthening families and communities.” “It’s especially impressive to earn this customer service-based recognition during a year of......
Bupa Arabia Urges Digital Transformation in Insurance Industry
Digital InsurTech News

Bupa Arabia Urges Digital Transformation in Insurance Industry

Fintech News Desk
InsureTek Middle East 2022 International Conference Highlights the Importance of Digitization and Innovation in Insurance Industry The “COVID-19” pandemic reinforced the importance of digitization for the insurance and healthcare sector, especially as it is reshaping the insurance industry, and playing an important role in providing better services tailored to meet......
Rwanda’s Largest Bank Completes Core Modernization with Temenos
Banking News

Rwanda’s Largest Bank Completes Core Modernization with Temenos

Fintech News Desk
Bank of Kigali goes live on Temenos platform to power faster, smarter digital banking while scaling to one million retail and SME customers in Rwanda Temenos, the banking software company, announces that Bank of Kigali Plc, Rwanda’s largest bank by assets and market share, has gone live on Temenos. Replacing......
Deposits.com Selects MX to Advance the Pace of Financial Inclusion in Underserved Communities
Banking News

Deposits.com Selects MX to Advance the Pace of Financial Inclusion in Underserved Communities

Fintech News Desk
Partnership to reshape banking access for customers and underserved communities by providing easier access, insights, and support to reach financial goals MX, the financial data platform and leader in modern connectivity, announced that Deposits.com, a trailblazing financial technology and customer experience platform that “makes money more awesome,” has chosen MX......
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