Tag : Customer Experience

Prodigal Unveils New Product Suite to Provide Real-Time Insights to Call Centers in Financial Services
Finance News

Prodigal Unveils New Product Suite to Provide Real-Time Insights to Call Centers in Financial Services

Fintech News Desk
by Fintech News Desk0
With the scale at which businesses in the financial industry are operating nowadays, using AI is no longer a luxury, but a necessity. Today Prodigal, an AI-powered workflow automation platform, has unveiled significant enhancements to its product suite to become more compelling for financial services firms that are increasingly moving to AI-based......
Mastercard to Add to Services Momentum with Acquisition of Dynamic Yield
Finance Fintech News

Mastercard to Add to Services Momentum with Acquisition of Dynamic Yield, McDonald’s Cutting-Edge Personalization Platform

Fintech News Desk
by Fintech News Desk0
McDonald’s Will Continue to Scale and Integrate the Technology to Further Enhance Customer Experience Mastercard and McDonald’s announced an agreement for Mastercard to acquire McDonald’s state-of-the-art personalization platform and decision engine company, Dynamic Yield. Dynamic Yield’s technology is a natural addition to Mastercard’s existing suite of services that help brands......
PCI Pal Provides Secure, Compliant Payments for Talkdesk Global Customers
Digital Payments News Security

PCI Pal Provides Secure, Compliant Payments for Talkdesk Global Customers

Fintech News Desk
by Fintech News Desk0
Joint Talkdesk, PCI Pal customer relationships expand to include Air Business, Metabolic Living, Resideo, Scotts, Tucows, and Weekendesk PCI Pal, the global provider of secure payment solutions, is working closely with Talkdesk, the global customer experience leader for customer-obsessed companies, to provide a growing list of customers with innovative customer service......
CASHe Appoints Veteran Banker Joginder Rana to Top Role and Makes Strategic C-Suite Appointments
Business Finance News

CASHe Appoints Veteran Banker Joginder Rana to Top Role and Makes Strategic C-Suite Appointments

Fintech News Desk
by Fintech News Desk0
Strengthens key leadership team ahead of next growth phase CASHe, India’s preferred AI-driven financial wellness platform with a mission to make financial inclusion possible to all, is prepping up for its next phase of growth with a series of key leadership appointments.  To this effect, the company has appointed Joginder Rana......
Republic Bank Hires Kelly Trimble as Vice President and Relationship Manager in South Jersey Market
Banking News

Republic Bank Hires Kelly Trimble as Vice President and Relationship Manager

Fintech News Desk
by Fintech News Desk0
Republic First Bancorp, Inc., the parent company of Republic Bank, announced the hiring of Kelly Trimble as Vice President and Relationship Manager based in its Marlton, New Jersey office. In this role, Trimble will be responsible for overseeing and growing the customer portfolio for the bank’s expanding presence in South......
Opus Consulting Solutions Is All Set to Help Organizations Take Advantage of the BNPL Boom
Digital Payments News

Opus Consulting Solutions Is All Set to Help Organizations Take Advantage of the BNPL Boom

Fintech News Desk
by Fintech News Desk0
Owing to the rising popularity of Buy Now, Pay Later — Opus is ramping up with customized BNPL solutions that will help organizations make the most of this global trend In the wake of the pandemic, the Buy Now, Pay Later trend has witnessed exponential growth. This flexibility of deferred......
Halkbank Improves Digital Banking Customer Experience with Real-Time Network Visibility from Riverbed | Aternity
Banking Mobile Banking News

Halkbank Improves Digital Banking CX with Real-Time Network Visibility from Riverbed | Aternity

Fintech News Desk
by Fintech News Desk0
Turkey’s 3rd largest bank values Riverbed Network Performance Management to ensure the optimum performance of its mobile banking platform serving over four million digital customers Riverbed | Aternity announced that Halkbank, the third largest bank in Turkey in terms of assets, is using Riverbed’s unified Network Performance Management (uNPM) solution including......
Launch of Datasoft Smartforms Bridges the Gap in Onboarding for Foreign Exchange and Cross-Border Payments Firms
Currency Exchange Digital Payments News

Launch of Datasoft Smartforms Bridges the Gap in Onboarding for Foreign Exchange and Cross-Border Payments Firms

Fintech News Desk
by Fintech News Desk0
Datasoft, a leading cloud-based foreign exchange and global payments software platform provider, announced the launch of Datasoft Smartforms, an innovative digital solution designed to streamline customer onboarding for foreign exchange brokers, cross-border payment firms and money services businesses (MSBs). Substandard customer experiences and arduous onboarding journeys remain a common industry......
IBS Intelligence, in Collaboration With CR2, Report on Digital Wallets: The Future of Payments
Digital Payments News

IBS Intelligence, in Collaboration With CR2, Report on Digital Wallets: The Future of Payments

Fintech News Desk
by Fintech News Desk0
IBS Intelligence report, in collaboration with CR2, looks at the accelerated growth in digital wallets as contactless payments pave the way for the future. The onset of COVID-19 has accelerated change in the payments sector and due to guidelines and restrictions to deter the spread of COVID-19, has led to......
Season Two Ventures Closes Twin B2B Investments in India: Backs Twixor, Vitraya
B2B Investment Services News

Season Two Ventures Closes Twin B2B Investments in India: Backs Twixor, Vitraya

Fintech News Desk
by Fintech News Desk0
Twixor raises $2.4M & Vitraya Technologies raises $2M in total respectively Season Two Ventures continues its India investment spree into AI and ML, the latest catches being customer experience automation platform, Twixor and InsureTech platform Vitraya Technologies. Season Two has committed to an investment of $1 Million in Twixor, and......
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