Tag : Customer Experience

New Report from iProov: U.S. Banks Prioritize Security at the Expense of the Customer Experience
Fintech News

New Report from iProov: U.S. Banks Prioritize Security at the Expense of the Customer Experience

Fintech News Desk
by Fintech News Desk0
U.S. banks are making the online onboarding process unnecessarily complicated and missing some key opportunities to improve security and the customer experience, according to a new report from iProov, the leading provider of Genuine Presence Assurance technology. Read More: Square announces Terminal API at Unboxed 2020 Conference The report, Online Security for......
Artificial Intelligence Banking Business Featured

Are Financial Institutions Doing Enough to Boost Their Customer Experience?

Paroma Sen
by Paroma Sen0
The world over, most financial institutions and similar providers are still recovering (or trying to) from disruptions being caused in the market by the ongoing Covid-19 pandemic. But will the long-term impact of the challenges being caused by the pandemic lead to a complete overhaul in how financial institutions function?......
AvidXchange Adds Four Industry Executives to Leadership to Fuel Continued Growth
Business Fintech News

AvidXchange Adds Four Industry Executives to Leadership to Fuel Continued Growth

Fintech News Desk
by Fintech News Desk0
AvidXchange, the leading provider of accounts payable (AP) and payment automation solutions for the middle market, continues its growth with the addition of four new leaders across its product, treasury and operations teams. John Feldman joins as Senior Vice President of Operations, Marie LaQuerre as Vice President of Treasury Operations, Mari-Anne Eisert as Vice President of Product Management......
Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience
Fintech News

Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience

Fintech News Desk
by Fintech News Desk0
NICE Real-Time Authentication verifies customer identity in seconds and significantly boosts operations security for a leading bank in Europe NICE (Nasdaq: NICE) today announced that Alfa-Bank Russia has deployed its Real-Time Authentication (RTA) solution, enabling seamless, instantaneous verification for its customers. A leading universal private bank in Russia, Alfa-Bank now authenticates clients calling......
KUBRA Expands Its Payment Offering by Adding Google Pay
Fintech Mobile Banking News

KUBRA Expands Its Payment Offering by Adding Google Pay

Fintech News Desk
by Fintech News Desk0
Google Pay is another innovative payment option available through KUBRA digital payment channels. KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, continues to grow its expansive network of payment channels with Google Pay. Read More: Aumni Extends Series A......
DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience
Banking Fintech News

DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience

Fintech News Desk
by Fintech News Desk0
DeepTarget Inc., a solution provider that utilizes data mining and machine learning to deliver targeted communications across digital channels for banks and credit unions, announced its use of leading-edge machine learning techniques partnered with historical, proprietary data to help community financial institutions complete more transactions, open more accounts and enhance......
Highland Bank Implements Nutanix Technology to Adapt to the COVID-19 Pandemic
Business Fintech News

Nutanix Helps Fairway Independent Mortgage Secure World-Class Customer Experience

Fintech News Desk
by Fintech News Desk0
Company Selects Nutanix Private Cloud to Simplify and Automate IT Operations Nutanix (NASDAQ: NTNX), a leader in hybrid and multicloud computing, announced today that Fairway Independent Mortgage Corporation, the largest privately held mortgage company in the U.S., is implementing Nutanix to improve its virtual desktop infrastructure as well as simplify and automate......
Banking Capital Markets Economy Fintech Fintech Funding InsurTech Investment Services Mobile Banking News

BNY Mellon Treasury Services’ Digital Strategy Addresses the Evolving Needs of Clients and Offers a Road-Map for Their Future Success

Fintech News Desk
by Fintech News Desk0
BNY Mellon’s Paul Camp Cites Innovation, Digitization and Automation as the Key Elements of Delivering a Better Customer Experience BNY Mellon‘s digital strategy continues to reshape the Treasury Services industry through the development of its growing suite of solutions and services, to support its clients’ evolving needs. Innovation is taking......
Banking Fintech Fintech Funding Mobile Banking News

Leading UK Bank Strengthens Fight Against Rising Payments Fraud and Financial Crime with Featurespace

Fintech News Desk
by Fintech News Desk0
As banks around the world continue fighting fraud, scams and false positives, Featurespace™, the leading provider of Enterprise Financial Crime prevention software for fraud and Anti-Money Laundering, has announced that NatWest is protecting its customers with the ARIC™ Risk Hub through enterprise-wide transaction monitoring and payments fraud detection – including threats posed by Authorised......
Fintech Fintech Funding Fintech Radar Investment Services News Uncategorized

NICE Actimize Announces ENGAGE LIVE, The Largest Virtual Financial Crime Risk Management Customer Event of the Year, Focused on the Power of Always On AI

Fintech News Desk
by Fintech News Desk0
Over 1000 attendees from leading Global financial services organizations will attend the conference featuring 35+ sessions dedicated to financial crime solutions and services Navigating today’s “Always On” environment with zero compromise requires powerful innovation and smart, strategic decisioning. With this in mind, NICE Actimize, a NICE (NASDAQ: NICE) business today announced ENGAGE LIVE,......
1