Tag : customer experiences

OTC Markets Group Welcomes Aldebaran Resources Inc. to OTCQX
Fintech News

OTC Markets Group Welcomes Dimeco, Inc. to OTCQX

Fintech News Desk
by Fintech News Desk0
OTC Markets Group Inc., operator of financial markets for 11,000 U.S. and global securities, announced Dimeco, Inc., the parent holding company of The Dime Bank, a Pennsylvania state-chartered bank that serves Northeast Pennsylvania, has qualified to trade on the OTCQX® Best Market. Dimeco, Inc. upgraded to OTCQX from the Pink market. Dimeco, Inc.......
Q2 Named Finovate Awards Finalist for Best Back-Office/Core Services Solution Category
Banking Digital Fintech Mobile Banking News

Q2 Named Finovate Awards Finalist for Best Back-Office/Core Services Solution Category

Fintech News Desk
by Fintech News Desk0
Q2 Digital Banking Platform’s back-office solution recognized for enhanced innovation and user experience Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending, announced its digital banking platform has been named a Finovate Awards finalist for the “Best Back-Office/Core Services Solution” category. Q2 recently launched its newly enhanced back-office......
Financial Institutions Partnering with a Cloud Service Provider Can Better Leverage Technological Innovations
Cloud Finance Fintech News

Financial Institutions Partnering with a Cloud Service Provider Can Better Leverage Technological Innovations

Fintech News Desk
by Fintech News Desk0
Banks and other financial service industry (FSI) businesses are migrating to the cloud at record rates. Nearly half of all FSIs already use either public or private cloud services, with usage expected to reach 90% by 2023. However, nearly 60% of FSI businesses state they do not have sufficient in-house......
Shutterstock Announces Integration With OpenText, A Worldwide Leader In Digital Asset Management
Digital Asset Management News

Shutterstock Announces Integration With OpenText, A Worldwide Leader In Digital Asset Management

Fintech News Desk
by Fintech News Desk0
Through the partnership, customers will have direct access to 380M+ Shutterstock images from inside OpenText Media Management, an industry-leading DAM platform  Shutterstock, Inc., a leading global creative platform offering full-service solutions, high-quality content, and tools for brands, businesses and media companies, announced an API integration with OpenText. The integration will......
NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences
Finance Fintech News

NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences

Fintech News Desk
by Fintech News Desk0
VPBank’s implementation of NICE’s voice biometrics will seamlessly secure contact center calls, reduce handle times and boost service quality NICE announced that Vietnam Prosperity Joint-Stock Commercial Bank (VPBank) has selected NICE Real-Time Authentication (RTA) to enhance call security, prevent fraud and improve customer experiences. VPBank’s adoption of NICE’s self-service authentication for its......
Key Acquires AQN Strategies
Digital Fintech News

Key Acquires AQN Strategies

Fintech News Desk
by Fintech News Desk0
AQN brings leading financial services analytics expertise to power Key’s data-driven strategies Ben Sabloff, founder of AQN, to lead Key’s Analytics organization Key has entered into a definitive agreement to acquire AQN Strategies LLC (“AQN”), an analytics-driven consultancy with deep expertise in the financial services industry. At the close of......
Scotiabank Applies AI and Big Data To Better Understand Customer Needs
Artificial Intelligence Banking Big Data News

Scotiabank Applies AI and Big Data To Better Understand Customer Needs

Fintech News Desk
by Fintech News Desk0
Scotiabank today announces C.MEE, a new technology that leverages big data and artificial intelligence (AI) to enable even better customer experiences (CX) with the Bank. Using AI to predict customer needs, C.MEE provides customers with relevant and timely financial advice when they need it most. Read More: GlobalFintechSeries Interview with......
Dana Bjornson Appointed Chief Financial Officer for insurtech Digital Platform Mylo
Artificial Intelligence Banking InsurTech News

Dana Bjornson Appointed Chief Financial Officer for insurtech Digital Platform Mylo

Fintech News Desk
by Fintech News Desk0
Veteran financial executive Dana Bjornson has been named Mylo Chief Financial Officer because of his exemplary track record in growing, scaling and optimizing businesses. Dana brings over 25 years of financial innovation, including leading new business development and mergers and acquisitions. He previously served as Executive Vice President, Chief Financial......
Scalapay-Raises-_48M-to-Give-Thousands-of-Merchants-a-Single-Payment-Solution-_-Access-to-1M-Merchant-Referrals
Banking Fintech News

Scalapay Raises $48M to Give Thousands of Merchants a Single Payment Solution & Access to 1M Merchant Referrals

Fintech News Desk
by Fintech News Desk0
Scalapay, a third-party payment solution that enables customers to buy now and pay later (BNPL) without interest, today announced that it has raised a $48M US ($40M Euros) seed round led by Fasanara Capital that also included Baleen Capital, and Italian Family Office Ithaca Investments. Read More: Aurora Mobile Partners......
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