Tag : customer experiences

Inriver Announces Growth Investment from Thomas H. Lee Partners
Investment Services News

Inriver Announces Growth Investment from Thomas H. Lee Partners

Fintech News Desk
Investment will support continued product innovation and go-to-market expansion in key markets of North America and Europe  Inriver, a company that empowers organizations to deliver revenue-driving product information management (PIM) across every customer touchpoint, announced that it will receive a majority investment from Thomas H. Lee Partners, L.P. (THL), a premier private equity firm......
BanBajío Elevates Digital Customer Experience with Volante Technologies
Cloud Digital Payments News

BanBajío Elevates Digital Customer Experience with Volante Technologies

Fintech News Desk
Starts payments modernization journey with Payments as a Service (PaaS) provider as part of ambitious digital transformation plan Volante Technologies, the global leader in cloud payments and financial messaging, is collaborating with Banco del Bajío on its payments modernization initiatives. As an integral part of the bank’s broader digital transformation program, BanBajío......
Stripe Joins the Snowflake Retail Data Cloud to Unlock the Value of Payment Data
Cloud Digital Payments News

Stripe Joins the Snowflake Retail Data Cloud to Unlock the Value of Payment Data

Fintech News Desk
Stripe Data Pipeline and Snowflake Secure Data Sharing enable joint customers like ChowNow, Lime, and more to view and analyze their Stripe data directly in their Snowflake account Snowflake, the Data Cloud company, announced that Stripe, a financial infrastructure platform for businesses, has joined the Snowflake Data Cloud and Retail......
Engageware Launches ‘Engage with Bankers’ Community for Financial Institutions
Banking Fintech News

Engageware Launches ‘Engage with Bankers’ Community for Financial Institutions

Fintech News Desk
New forum is a strategic resource for banking professionals to share industry best practices, collaborate and network Engageware, the industry-leading provider of customer engagement solutions, announced, Engage with Bankers, a new community-driven forum that enables the exchange of ideas, resources and best practices for customer engagement for mid-tier financial institutions......
Alida Launches Synchronous Video Capabilities and Optimizes TXM Platform
Analytics News

Alida Launches Synchronous Video Capabilities and Optimizes TXM Platform

Fintech News Desk
Spring 2022 product release delivers customer-led enhancements to build the total experience Alida, a leader in Total Experience Management (TXM), delivered its Spring 2022 product release. Released are Video Discussions (a new integrated synchronous video capability) and 12 new features to the Alida TXM Platform. “Today’s release continues to propel......
FreedomPay Brings Next Level Global Commerce to Retail Technology Show in London
Commerce Fintech News

FreedomPay Brings Next Level Global Commerce to Retail Technology Show in London

Fintech News Desk
One of the world’s fastest growing fintechs to showcase award-winning global commerce technology platform FreedomPay, selected by global brands including Sephora, Dine Brands, Marriott, MGM and Foot Locker to implement Next Level Commerce™ solutions, announces a major presence at the Retail Technology Show in London. FreedomPay, the partner of choice for leading brands across hospitality, retail and......
Greg Rowe’s Contact Center Solution Keeps Customer Communications and Payments Flowing With Technology From Talkdesk and PCI Pal
Digital Payments News Security

Greg Rowe’s Contact Center Solution Keeps Customer Communications and Payments Flowing With Technology

Fintech News Desk
Global kitchen tap manufacturer integrates telephony and secure payment solutions to future-proof communications and ensure ongoing adherence with payment compliance standards UK based Greg Rowe Limited, which has designed and manufactured multi-functional kitchen taps for over 50 years, including the unique four-in-one QETTLE, has upgraded its contact center and payment......
Payments Data and Customer Experiences Are Key to Better Loyalty and Rewards Programs
Digital Payments News

Payments Data and Customer Experiences Are Key to Better Loyalty and Rewards Programs

Fintech News Desk
New research from Mercator Advisory Group examines the role of payment data and explores current trends in loyalty programs Mercator Advisory Group’s most recent report, How Payments Can Drive Better Loyalty and Rewards Programs, provides insight into the new technology driving increased personalization and better customer experiences with loyalty programs, and......
Bairong's New Precision Marketing Solution Empowers Financial Institutions to Make Data-Driven Decisions
Analytics Fintech News

Bairong’s New Precision Marketing Solution Empowers Financial Institutions to Make Data-Driven Decisions

Fintech News Desk
Bairong Inc, a leading independent AI-powered technology platform in China, announced that the Company has been granted a new patent for its smart method and system for marketing strategy generation, an industry-leading solution designed to help financial institutions address challenges in precision marketing and enable them to engage their customers with......
Observe.AI Raises $125 Million Series C to Usher in AI-Empowered Era for Contact Centers
Artificial Intelligence Banking News

Observe.AI Raises $125 Million Series C to Usher in AI-Empowered Era for Contact Centers

Fintech News Desk
Largest-ever Series C funding for Contact Center AI helps Observe.AI cement its leadership position and propel continued industry-leading growth Observe.AI, an Intelligent Workforce Platform that transforms contact centers through AI, announced it has raised $125M in Series C funding led by SoftBank Vision Fund 2 with participation from Zoom Video Communications,......
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