Tag : customer experiences

Analytics B2B B2C Featured Risk Management

Real-Time Data Analytics in B2B BNPL: Powering Credit Decisions and Insights

Fintech Staff Writer
As Buy Now, Pay Later (BNPL) gains traction in B2B commerce, real-time data analytics is emerging as a critical factor in providing timely and precise credit assessments. In B2B BNPL, where transactions are often larger and payment terms are more complex than in consumer models, real-time data analytics offers a......
Dream Payments Launches DreamPay, an API & Embedded Payments Platform, across North America
Digital Payments Fintech News

Dream Payments Launches DreamPay, an API & Embedded Payments Platform, across North America

PR Newswire
Money20/20, Dream Payments unveiled DreamPay, a modern API & Embedded Payments Platform. DreamPay enables North America’s leading financial institutions, insurers, healthcare providers, and software platforms to seamlessly integrate payment services directly into their customer experiences, software applications, and business workflows—removing the complexity of building and maintaining payment systems in-house. “Dream’s mission is to......
Artificial Intelligence Digital Payments Finance Fintech Interviews Machine Learning Risk Management Security

Global Fintech Series Interview with Dagan Osovlansky, Chief Product Officer at ThetaRay

Paroma Sen
Dagan Osovlansky, Chief Product Officer at ThetaRay talks about the benefits of using AI to prevent financial crimes while highlighting more on what FIs can do to ensure better protection and security for end users in this catch-up with Global Fintech Series: ___________ Hi Dagan, we’d love to hear about......
Banking Fintech Guest Posts

Four Technologies That Banks Must Consider to Compete with FinTechs and Neobanks

Carl Robison
As banks dive into the second half of 2024, there are several technologies they must consider investing in now to advance their offerings and compete with the FinTechs and neobanks.  Traditionally, most banks have been less eager to adopt new technologies, with only a few that driving new technology and......
Digital Payments Finance Fintech Guest Posts Security

Future-proofing payments in the contactless era with SoftPoS

Brad Hyett
By Brad Hyett, CEO at phos Recent findings by UK Finance reveal the true extent to which payment technology has evolved in recent years, with a recent survey showing that an overwhelming 93% of card transactions in the UK are now contactless. This paints a clear picture; that a robust......
Finastra Partners With Credable to Deliver a Holistic Supply Chain Finance Offering to Banks Globally
Finance Fintech News

Finastra Partners With Credable to Deliver a Holistic Supply Chain Finance Offering to Banks Globally

PR Newswire
Finastra Trade Innovation, integrated with CredAble’s supply chain finance platform, enables banks to grow their trade and supply chain finance business and deliver enhanced customer experiences Finastra, a global provider of financial software applications and marketplaces, announced its partnership with CredAble, a working capital finance platform, to expand the functionality......
68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures
Finance Fintech News

68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures

EIN Presswire
Payhawk, the global spend management solution that helps businesses manage company cards and payments at scale across 32 countries, today revealed that 61% of international CFOs say their businesses are making or considering making customer experience compromises to remain operational amid the current challenging economic climate. The report “The CFO agenda:......
Evolving Consumer Expectations Present Transformation Opportunities for Kingdom of Saudi Arabia’s Banks and Fintechs – New Capco Survey
Fintech News

Evolving Consumer Expectations Present Transformation Opportunities for Kingdom of Saudi Arabia’s Banks and Fintechs – New Capco Survey

Business Wire
Seven in ten respondents are comfortable having AI guide day-to-day financial decisions 86% would be attracted by an app providing a view of all their financial products in one place Positive attitudes towards personalization, the sharing of additional personal data, the use of banking apps, and incorporating artificial intelligence into......
FedNow Service Industry Work Group Issues Market Practices for Request for Payment
Digital Payments News

FedNow Service Industry Work Group Issues Market Practices for Request for Payment

Business Wire
The recommendations outline practices to support effective and widespread industry implementation of instant payments The Federal Reserve released market practices to advance standardized implementation of the request for payment (RFP) feature of instant payments. RFP has the potential to be a powerful tool that financial institutions and service providers can use......
HCLTech Launches Salesforce-Based Solutions With Advanced GenAI And Data Capabilities
Cloud News

HCLTech Launches Salesforce-Based Solutions With Advanced GenAI And Data Capabilities

Fintech News Desk
HCLTech, a leading global technology company, announced the launch of three digital solutions to enhance customer experiences in the healthcare, automotive and financial services industries. Built on the Salesforce platform, the solutions come with advanced AI and data capabilities. HCLTech InFusion Health Proctor is a digital solution that combines the......
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