Tag : customer service

Fintech InsurTech News

PFI Mega Life Ties Up With Senseforth.ai; Launches Customer Service Conversational Experience on Web and WhatsApp

Fintech News Desk
by Fintech News Desk0
PFI Mega Life Insurance, a joint-venture between Prudential Financial Inc. and Indonesia-based CT Corpora, launched a customer service conversational experience ‘Meli’ on Web and WhatsApp channels, in collaboration with Senseforth.ai, a leader in Conversational AI technology. The AI-powered conversational experience empowers the PML customers with multiple self-service options and supports......
Intercap Lending to Use Black Knight's Advanced Servicing Solutions Suite, Including Industry-Leading MSP Servicing System
Business Fintech News

Intercap Lending to Use Black Knight’s Advanced Servicing Solutions Suite, Including Industry-Leading MSP Servicing System

Fintech News Desk
by Fintech News Desk0
Premier Servicing Solutions Suite will help Intercap Lending enhance efficiency and customer experience – In addition to the MSP servicing system, Intercap Lending will use Black Knight’s Servicing Digital solution and the Actionable Intelligence Platform – Black Knight’s innovative solutions will help Intercap Lending operate more efficiently, reduce risk and......
LemonadeLXP Offers Access to Course Material in Content Exchange Hub
Fintech News

LemonadeLXP Offers Access to Course Material in Content Exchange Hub

Fintech News Desk
by Fintech News Desk0
LemonadeLXP, the learning experience and digital adoption platform for financial institutions, has launched its content exchange (CEX). The CEX is a library of canned courseware which LemonadeLXP clients can download to use in their digital training programs. After downloading training modules, LemonadeLXP clients can customize the training modules or use......
North American Bancard Makes Massive Enhancements to Sales Partner Program
Business Fintech News

North American Bancard Boosts Earning Potential for Sales Partners

Fintech News Desk
by Fintech News Desk0
NAB deepens its sales channel commitment with increased PEAK bonus terms and a 40x residual buyout offer North American Bancard, LLC (NAB), a progressive payment technology company dedicated to growing and nurturing its sales partner network, released two dynamic programs that provide an even greater opportunity for industry sales people......
Citi Announces New Impact Fund Investments in Seven Companies
Banking News

Citi Announces Changes to Its Foreign Exchange Vendor Platform Requirements

Fintech News Desk
by Fintech News Desk0
All foreign exchange platform vendors are required to sign the FX Global Code to achieve ‘priority’ status Citi announced a new set of requirements for its FX vendor platforms. Citi’s foreign exchange business is requiring foreign exchange platform vendors it connects through to commit to the principles of best practice......
Currencies Direct Expands International Payments Service in US
Business News

Currencies Direct Expands International Payments Service in US

Fintech News Desk
by Fintech News Desk0
Leading UK-based foreign payments provider continues expansion into four new US states Currencies Direct, a leading international payments provider, has announced plans for further expansion in the US after receiving regulatory approval to operate in Texas, Illinois, Pennsylvania, and Rhode Island. The move represents a significant expansion for the UK-based payments service, which has......
TEMPOE Is Taking Their 'Best in Class' Customer Service to New Heights by Offering BPO Services
Business Fintech News

TEMPOE Is Taking Their ‘Best in Class’ Customer Service to New Heights by Offering BPO Services

Fintech News Desk
by Fintech News Desk0
After a three-year business transformation, TEMPOE, LLC, a leading national retail FinTech firm, is taking its “Best in Class” first call resolution customer service model to new heights by offering BPO services outside of TEMPOE and SmartPay. Read More: MYPINPAD Launches Global ‘I Love SPoC’ Campaign with Exclusive London Event......
Latest GloveBox Platform Update Allows Access Via Web Application
Fintech Startups InsurTech News Trading

GloveBox Platform Update Allows Access Via Web Application

Abhishek Upadhyay
by Abhishek Upadhyay22
GloveBox, a tech company that cumulates insurance carrier portals into one single central place added a new platform in its attempt towards enabling the insurance industry to provide a more superior client experience. In addition to its iOS native app, GloveBox now allows everyone to make use of its free......
J.D. Power Recognizes Global Payments for Offering Excellent Customer Service
Fintech Startups Mobile Banking News

J.D. Power Recognizes Global Payments for Offering Excellent Customer Service

Abhishek Upadhyay
by Abhishek Upadhyay0
Payment technology and software solutions provider, Global Payments Inc., recently announced that its Integrated business has been lauded by J.D. Power for offering an “Outstanding Customer Service Experience” for phone support. This is the first instance when J.D. Power has honored a payment technology provider company. Read More: New Experian Boost......
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