Tag : Digital Customer Service

Jeremy Smith Joins Glia as Chief Operating Officer
Fintech News

Jeremy Smith Joins Glia as Chief Operating Officer

Fintech News Desk
by Fintech News Desk0
Industry veteran joins fintech, helping expand access to Digital Customer Service for financial services companies across the globe Glia, a leading provider of Digital Customer Service, announced that veteran Qualtrics executive and McKinsey alum Jeremy Smith has joined the company as Chief Operating Officer. In this role, he oversees the sales, marketing and......
Glia's Dan Michaeli And Rick Delisi Create Playbook For Delivering A Five-star Experience For Today's Customers In "Digital Customer Service," Published Today By Wiley
Banking Digital Fintech News

Glia’s Dan Michaeli And Rick Delisi Create Playbook For Delivering A Five-star Experience For Today’s Customers In “Digital Customer Service,” Published Today By Wiley

Fintech News Desk
by Fintech News Desk0
Glia, a leading provider of Digital Customer Service, announced that Dan Michaeli, CEO and co-founder, and Rick DeLisi, lead research analyst and co-author of The Effortless Experience, have launched their book: Digital Customer Service: Transforming Customer Experience for an On-Screen World. The book was published by Wiley, and is available through Amazon, Barnes & Noble and wherever books......
Glia Continues to Expand Digital Customer Service with Banks Representing More Than $2.4 Trillion in Assets
Banking Digital Mobile Banking News

Glia Continues to Expand Digital Customer Service with Banks Representing More Than $2.4 Trillion in Assets

Fintech News Desk
by Fintech News Desk0
More than 200 financial institutions around the world embrace Digital Customer Service platform to strengthen customer relationships and improve the user experience Glia, a leading provider of Digital Customer Service, announced that more than 35 additional banks across the globe, representing over $2.4 trillion in total assets, have selected its communications and......
Glia Partners with Duck Creek Technologies to Provide Enhanced Digital Customer Service Capabilities to P&C Insurers
InsurTech News

Glia Partners with Duck Creek Technologies to Provide Enhanced Digital Customer Service Capabilities to P&C Insurers

Fintech News Desk
by Fintech News Desk0
Partnership enables agents and insureds to have more seamless, efficient experiences Glia, a leading provider of Digital Customer Service, announced today that it has partnered with Duck Creek Technologies, a leading provider of SaaS insurance core systems, to offer Duck Creek’s customers Glia’s Digital Customer Service platform. This enables insurers to......
FLEX Partners with Glia to Strengthen Member Service for Credit Unions
Banking Digital News

FLEX Partners with Glia to Strengthen Member Service for Credit Unions

Fintech News Desk
by Fintech News Desk0
FLEX, a leader in the credit union core data processing space, has partnered with Glia, a leading provider of Digital Customer Service. This partnership will allow FLEX credit union clients to take a digital-first approach to member service. By leveraging Glia’s communication and collaboration platform, FLEX credit unions can meet members......
LEVERAGE Partners with Glia to Power Digital Member Service for Credit Unions
Banking Mobile Banking News

LEVERAGE Partners with Glia to Power Digital Member Service for Credit Unions

Fintech News Desk
by Fintech News Desk0
Company adds Glia platform to comprehensive suite of innovative solutions and services Glia, a leading provider of Digital Customer Service, announced a strategic partnership with LEVERAGE, the for-profit affiliate of the League of Southeastern Credit Unions & Affiliates (LSCU). LEVERAGE will offer Glia’s Digital Member Service platform to its credit union clients, allowing......
MAP Partners with Glia to Strengthen Digital Member Service for Credit Unions
Banking Digital Digital Payments News

MAP Partners with Glia to Strengthen Digital Member Service for Credit Unions

Fintech News Desk
by Fintech News Desk0
CUSO to offer Digital Member Service platform to credit union clients, enabling more seamless payment experience Glia, a leading provider of Digital Customer Service, announced a partnership with Members Access Processing (MAP), a Credit Union Service Organization (CUSO) that provides Visa card services for credit unions. By leveraging Glia’s Digital Member......
Newgen Software Partners Glia
Banking Business Fintech News Robotic Process Automation

Newgen Software Partners Glia

Fintech News Desk
by Fintech News Desk0
Newgen Software, a global provider of low code digital automation platform, announced that it has partnered with Glia—a leading provider of Digital Customer Service —to further enhance its banking solutions. As a part of this partnership, Newgen will integrate its online account opening and lending portals with Glia. Glia’s modern......
Glia and LitLingo Announce Strategic Partnership to Enhance Compliance Monitoring with Artificial Intelligence for Financial Services
Artificial Intelligence Business Fintech News Risk Management

Glia and LitLingo Announce Strategic Partnership to Enhance Compliance Monitoring with Artificial Intelligence for Financial Services

Fintech News Desk
by Fintech News Desk0
LitLingo Technologies, an AI company providing proactive compliance and risk-mitigation technology and Glia, a leading provider of Digital Customer Service, are partnering to offer AI-driven compliance functionality to Glia customers. Read More: Reggora Welcomes Paul Deeley And Emma Brudner To Scale Financial And People Operations “Glia is excited to share how......
Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments
Business Fintech News

Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments

Fintech News Desk
by Fintech News Desk0
Alacriti integrates AI chatbot into Glia’s Digital Customer Service Platform Alacriti, a fintech company specializing in payments, today announced that it has partnered with Glia, a leading provider of Digital Customer Service. The partnership enables financial institutions to leverage Alacriti’s payments-focused AI chatbot, Ella, within Glia’s Digital Customer Service platform to......
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