Tag : digital touchpoints

Amplience and Dynamic Yield Partner to Deliver Headless Personalization
Commerce News

Amplience and Dynamic Yield Partner to Deliver Headless Personalization

Fintech News Desk
by Fintech News Desk0
Seamless integration of developer-friendly APIs with headless CMS scales customer experience delivery and optimization Amplience, the leading commerce experience platform for high scale, high growth brands and retailers, and Dynamic Yield, the Experience Optimization Platform, today announced a partnership that will allow brands to go API-first and leverage A/B testing and......
FinancialForce PSA Enables Aquient to Efficiently Manage Projects, Avoid Unprofitable Engagements, and Improve Customer Satisfaction
Business Digital Finance News

FinancialForce PSA Enables Aquient to Efficiently Manage Projects, Avoid Unprofitable Engagements, and Improve Customer Satisfaction

Fintech News Desk
by Fintech News Desk0
Professional services organization realizes more than 100% ROI with FinancialForce PSA FinancialForce, the leading customer-centric ERP and #1 professional services automation (PSA)* business suite, announced that professional services firm Aquient has transformed its project planning and achieved 100% ROI using FinancialForce PSA. Since its founding in 2018, Aquient has doubled in size annually,......
Talkdesk-Research-Reveals-Two-Thirds-of-Financial-Services-and-Insurance-Customers-Say-One-Bad-Experience-Dilutes-Brand-Loyalty
Banking Fintech Investment Services News

Talkdesk Research Reveals Two-Thirds of Financial Services and Insurance Customers Say One Bad Experience Dilutes Brand Loyalty

Fintech News Desk
by Fintech News Desk0
Seven out of 10 customers demonstrate deeper loyalty to financial services and insurance companies that heavily invest in customer experience (CX), according to a new research study by Talkdesk, Inc., the cloud contact center for innovative enterprises. According to The CX Revolution in Financial Services and Insurance, customers have options and they......
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