Tag : eGain

Premier Crypto Exchange Selects eGain for Knowledge-Powered Customer Service
Cryptocurrency Currency Exchange News

Premier Crypto Exchange Selects eGain for Knowledge-Powered Customer Service

Fintech News Desk
by Fintech News Desk0
eGain, the leading cloud platform for customer engagement automation, announced that a leading cryptocurrency exchange has selected the eGain Knowledge Hub™ to provide customer service. Crypto customers are savvy, and their queries tend to be complex. Moreover, fast-changing government regulations require compliance across customer interactions, transactional record keeping, and information......
eGain Virtual Financial Coach Experiences Early Success with Credit Unions
Finance Fintech News

eGain Virtual Financial Coach Experiences Early Success with Credit Unions

Fintech News Desk
by Fintech News Desk0
85% of users rate their personalized coaching plan achievable eGain, the leading cloud platform for customer engagement automation, announced that 25 credit unions have deployed the eGain Virtual Financial Coach since its launch in March earlier this year. Thousands of consumers are already using the Coach for advice and user......
GreenPath and eGain Launch Unique Anytime-Anywhere Virtual Financial Coach
Artificial Intelligence Digital Fintech Machine Learning News

GreenPath and eGain Launch Unique Anytime-Anywhere Virtual Financial Coach

Fintech News Desk
by Fintech News Desk0
The Virtual Financial Coach provides trusted, empathetic financial guidance and advice at scale through eGain’s award-winning AI technology GreenPath Financial Wellness, a national nonprofit that provides financial counseling and education, and eGain, a leading customer engagement platform provider, have launched the Virtual Financial Coach™, a unique, turnkey solution for financial......
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