Tag : Finn AI

Leading-Call-Center-Outsourcer-partners-with-Conversational-AI-Chatbot-Provider
Artificial Intelligence Banking News

Leading Call Center Outsourcer Partners with Conversational AI Chatbot Provider

Fintech News Desk
by Fintech News Desk0
AnyHour Solutions, a leading provider of comprehensive call/contact center outsourcing services for community banks and credit unions for nearly 30 years, announces a partnership with Finn AI, the leading conversational AI-powered chatbot solution built specifically for Financial Institutions (FIs). Read More:  DeFi Platform OIN Finance Integrates With Frontier and Introduces......
Finn AI Report: Eight Considerations for Conversational AI in Banking
Artificial Intelligence Banking Fintech News

Finn AI Report: Eight Considerations for Conversational AI in Banking

Fintech News Desk
by Fintech News Desk0
Training, datasets, and chatbot position all play an important role in AI chatbot success Finn AI, the world’s leading AI-powered conversational banking technology provider, released its research report: Eight Considerations for Conversational AI in Banking, a primer for banks that are considering implementing AI in their contact center. The report......
Skan Secures $14 Million Series A to Expand AI-Driven Process Discovery to Enable the Digital Transformation of the Enterprise
Artificial Intelligence Fintech News

United Federal Credit Union Chooses Finn AI to Deliver Conversational Chat Service to Members

Fintech News Desk
by Fintech News Desk0
AI-based intelligent conversational service to give United members an additional option for instant service Finn AI, the world’s leading AI-powered conversational banking technology provider, today announces that United Federal Credit Union (United) has chosen Finn AI to deliver an intelligent conversational chatbot service to its nearly 200,000 members. Read More:......
Finn AI, an AI-powered Chatbot Platform for Banks Finds Financial Contact Centers Overburdened by “Routine” Tasks
Artificial Intelligence Banking Fintech News

Finn AI, an AI-powered Chatbot Platform for Banks Finds Financial Contact Centers Overburdened by “Routine” Tasks

Fintech News Desk
by Fintech News Desk0
Finn AI, the world’s leading AI-powered conversational banking technology provider, announces the findings from its research report: What’s My Password? Customers Ask the Simplest Things: https://resources.finn.ai/Whats-My-Password-White-Paper-Press that analyzes customer service requests for banks. The research found that nearly 80% of customer call drivers are basic service requests, with the most common......
Finn AI, an AI-powered Chatbot Platform for Banks Finds Financial Contact Centers Overburdened by “Routine” Tasks
Artificial Intelligence Banking Fintech News

Finn AI and Zendesk Integration Enables AI-Powered Digital Self-Service for Banking Customers

Fintech News Desk
by Fintech News Desk0
Finn AI, the world’s leading AI-powered conversational banking technology provider announced its listing on the Zendesk,Marketplace and its new pre-configured integration with Zendesk Chat. Read More: GlobalFintechSeries Interview with Raymond Wyand, CEO & Co-founder at gini “We’re delighted to welcome Finn AI to the Zendesk Marketplace as the first banking-specific conversational AI......
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