Tag : Genesys

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights 1st March 2023
Fintech News

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights

Fintech Staff Writer
by Fintech Staff Writer0
FTS Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in Fintech insights, Trending fintech news, Crypto, Fintech SaaS, Fintech Cloud, Analytics and AI ML. We will cover the role of FTS Daily Roundup and its application in various industries and......
Rabobank Transforms into a Digital Banking Leader by Partnering with Genesys
Banking News

Rabobank Transforms into a Digital Banking Leader by Partnering with Genesys

PR Newswire
by PR Newswire0
Dutch financial services company increases customers’ satisfaction and scale using the digital and AI innovation of the Genesys Cloud CX platform Genesys, a global cloud leader in experience orchestration, announced Rabobank, a leading customer focused cooperative bank in the Netherlands, has successfully transformed into a digital banking force using the Genesys......
New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer Experience
Banking Cloud News

New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer Experience

Fintech News Desk
by Fintech News Desk0
Analyzes how financial institutions are working to close customer expectation gap and how experience leaders are outpacing their competitors Genesys, a global cloud leader in experience orchestration, announces the release of “The Challenge of Customer-Centric Banking,” a research report conducted by FT Longitude and supported by Genesys. According to the report,......
PCI Pal Solutions Now Available as a Premium App on Genesys AppFoundry
Business Digital Payments News

PCI Pal Solutions Now Available as a Premium App on Genesys AppFoundry

Fintech News Desk
by Fintech News Desk0
New premium selection allows Genesys customers to implement PCI Pal’s secure payment solutions at optimum pace PCI Pal, the global cloud provider of secure payment solutions for business communications, has announced its secure payment solutions are now available as a premium Client Application on Genesys® AppFoundry. With this new premium......
MPOWER Financing Adds Jatin Rajput, Global Financial Services Executive and Fintech Investor, to Its Board
Big Data Fintech News Risk Management

Survey Shows Consumers Very Willing To Trade Personal Data for Financial Benefits

Fintech News Desk
by Fintech News Desk0
While 70% want businesses to ask before sharing personal details with partners, barely half try to limit data tracking and protect privacy, says Genesys-sponsored customer experience survey Consumers say they are deeply concerned about the privacy of their personal data, yet have come to appreciate the benefits of sharing it......
Cegid's Customer Satisfaction Rises Nearly 10% Using Genesys Cloud
Business Fintech News

Cegid’s Customer Satisfaction Rises Nearly 10% Using Genesys Cloud

Fintech News Desk
by Fintech News Desk0
With hundreds of thousands of customers across 75 countries, Cegid is a leader in business management solutions for accounting, finance and tax, payroll and human resources, Enterprise Resource Planning (ERP) and retail. The company is the third ranked software as a service provider in France and has earned a reputation as an......
Survey Shows Banks, Healthcare Providers, and Government Remain Most Trusted by Consumers, Despite Lack of Transparency and Data Security Breaches
Fintech News

Survey Shows Banks, Healthcare Providers, and Government Remain Most Trusted by Consumers, Despite Lack of Transparency and Data Security Breaches

Fintech News Desk
by Fintech News Desk0
91% of respondents to Genesys-sponsored customer experience survey are concerned about data abuse, with social media companies considered least reliable Highly regulated organizations earn the most trust from consumers regarding protection of their personal data, according to a new opinion survey on data personalization, privacy and trust sponsored by Genesys, the......
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