Tag : NICE

NICE Actimize Positioned As Overall Technology Leader in the 2020 Quadrant Knowledge Enterprise Fraud Management Report
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NICE Actimize Positioned As Overall Technology Leader in the 2020 Quadrant Knowledge Enterprise Fraud Management Report

Fintech News Desk
NICE Actimize, a NICE business and the leader in Autonomous Financial Crime Management, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the overall global Technology Leader in its recently released report titled “SPARK Matrix™: Enterprise Fraud Management (EFM), 2020”. The Quadrant Knowledge Solutions research report, which......
NICE Actimize SURVEIL-X Selected by Global Investment Platform eToro to Guard Against Market Manipulation and Ensure Compliance
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NICE Actimize SURVEIL-X Selected by Global Investment Platform eToro to Guard Against Market Manipulation and Ensure Compliance

Fintech News Desk
Offering a wide range of solutions protecting digital financial services, NICE Actimize, a NICE business and the leader in Autonomous Financial Crime Management, was selected by eToro, the global, multi-asset investment platform, to implement the SURVEIL-X Markets Surveillance solution. Focused on providing access to global financial markets, eToro currently has a collaborative community......
NICE Actimize Achieves Highest Score in Aite Group’s Global Fraud and Money Laundering Case Management Report
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Improving Agent Experience is Essential for Improving Customer Satisfaction and Loyalty

Fintech News Desk
Study from NICE inContact finds improving the agent experience drives contact center efficiency and customer retention NICE inContact announced the findings from its latest research study, detailing the experiences, opportunities, and challenges of contact center agents who are a vital link to improving customer satisfaction and loyalty. The State of Experience and......
Alfa-Bank Drives Improved Customer Experiences by Leveraging NICE Nexidia's AI-Powered Analytics Solutions
Artificial Intelligence Banking Fintech News

Alfa-Bank Drives Improved Customer Experiences by Leveraging NICE Nexidia’s AI-Powered Analytics Solutions

Fintech News Desk
NICE Nexidia Analytics and NICE Quality Central boost customer loyalty, sales and optimal service processes for Alfa-Bank NICE announced that its AI-powered analytics solutions have enabled Alfa-Bank to improve customer experience. Alfa-Bank, one of the largest private commercial banks in Russia, leverages NICE Nexidia Analytics and NICE Quality Central to automatically analyze interactions and identify call......
NICE Actimize SURVEIL-X Named “Best Trade Surveillance Solution for MAD/MAR Technology” in 2020 RegTech Insight Awards
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NICE Releases Integration of Trading Recording and Microsoft Teams to Drive Digital Transformation for Financial Services Organizations

Fintech News Desk
FSOs can now benefit from unified communications while ensuring compliance with global regulations, even for remote workforces NICE, a leading provider of financial communication compliance solutions, announced the release of the integration of the NICE Trading Recording System (NTR) and the Microsoft Teams unified communications platform. NICE also announced that it is working with......
NICE Actimize Achieves Highest Score in Aite Group’s Global Fraud and Money Laundering Case Management Report
Fintech News

NICE Actimize Provides Financial Services Organizations a Quick and Effective Response to the CARES Act With the Introduction of KYC Xpress

Fintech News Desk
The new KYC Xpress cloud solution empowers financial institutions to expedite Know-Your-Customer processes to address an unprecedented influx in loan applications using advanced automation Due to provisions in the recently enacted CARES Act, financial services organizations are facing an unprecedented influx of loan applications and the need to expedite Know-Your-Customer (KYC) operations and......
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