Tag : primary financial institution

Banking Fintech News

Engageare 2023: Customer Engagement in Banking, Annual Trends Report

Fintech Staff Writer
Engageare officially released its annual report “Engage 2023: Customer Engagement in Banking, Annual Trends Report, with research fielded by Infoserv.  In last year’s report, Coronavirus concerns stayed the focal point of the audience. While it is as yet a reality, it is no lengthy the main worry for most banks and......
Kasasa “Report Card” Provides Actionable Insights to Financial Institution Clients
Banking Fintech News

Kasasa Finds Those With a Community Financial Institution As Their Primary FI Are More Likely To Be Satisfied Than Those at Megabanks During Pandemic

Fintech News Desk
According to a recent consumer study commissioned by Kasasa, those who say their primary financial institution (PFI) is a community bank or credit union are more likely than those whose PFI is a megabank to say they are satisfied with the service at their primary financial institution during the COVID-19 pandemic......