Tag : retail banks

Pega Infuses AI into Pega Smart Dispute to Streamline Chargeback Processes
Banking News

Pega Infuses AI into Pega Smart Dispute to Streamline Chargeback Processes

PR Newswire
by PR Newswire0
Latest version of market-leading disputes management solution helps banks speed case resolutions Pegasystems Inc., the low-code platform provider empowering the world’s leading enterprises to Build for Change, announced new enhancements in Pega Smart Dispute to help retail banks streamline time-consuming chargeback processes. By infusing its Pega Process AI technology into the software, Pega......
Compass UOL Launches Data-Driven Strategy Accelerator for Banking at AWS Re:Invent
Banking Fintech News

Compass UOL Launches Data-Driven Strategy Accelerator for Banking at AWS Re:Invent

Fintech News Desk
by Fintech News Desk0
Compass UOL, a global digital transformation company, announced this week an accelerator to unlock value with data-driven innovation as part of its movement to create offerings for the Financial Services market, providing deeper connection with this industry’s challenges for the next digital age. There’s an ongoing digital battleground for the......
Report 2022: Incumbent Banks Must Embrace Data-Centric Capabilities to Drive Personalized CX
Banking News

Report 2022: Incumbent Banks Must Embrace Data-Centric Capabilities to Drive Personalized CX

Fintech News Desk
by Fintech News Desk0
The World Retail Banking Report 2022 found that 95% of executives believe their current outdated legacy systems and technological capabilities are unable to fully optimize their data for customer-centric growth strategies Retail banks are currently lagging in their ability to offer true omnichannel experiences, as customers pivot to competitors that......
Al Rajhi Bank Malaysia Selects Thought Machine to Build a State-Of-The-Art Islamic Digital Bank
Banking News

Al Rajhi Bank Malaysia Selects Thought Machine to Build a State-Of-The-Art Islamic Digital Bank

Fintech News Desk
by Fintech News Desk0
Al Rajhi Bank Malaysia (ARBM), a wholly-owned subsidiary of the world’s largest Islamic bank by assets, Al Rajhi Bank of the Kingdom of Saudi Arabia (KSA), has selected Thought Machine, the cloud native core banking technology firm, to power their upcoming next-generation digital bank and strengthen their position as a......
PAAY and Bluefin Join Forces to Dramatically Advance Remote Commerce Security
Fintech Mobile Banking News

New Report by Boston Consulting Group: Retail Banks Face the Urgent Need to Retool Offerings and Strategies

Fintech News Desk
by Fintech News Desk0
As More Customers Go Digital amid the Pandemic, Banks Must Accelerate Digitization Efforts to Serve Customers Better and Realign Costs, Says a New Report by Boston Consulting Group Although retail banks globally have reacted to the COVID-19 crisis with speed, dexterity, and purpose—while remaining true to their environmental, social, and......
World Retail Banking Report 2020: 57% of Consumers Prefer Internet Banking in the COVID-19 Era
Banking Fintech News

World Retail Banking Report 2020: 57% of Consumers Prefer Internet Banking in the COVID-19 Era

Fintech News Desk
by Fintech News Desk0
Progressive core banking transformation enabled by shift to platform-based models can help banks take swift action to improve innovation, growth, profits and operational efficiency Retail banks are facing pressure to transform as new entrants focused on customer experience gain significant market traction, according to the World Retail Banking Report 2020 (WRBR)......
Canadian Banks Face Untimely Digital Banking Headwinds Since Pandemic Began, J.D. Power Finds
Fintech Mobile Banking News

Canadian Banks Face Untimely Digital Banking Headwinds Since Pandemic Began, J.D. Power Finds

Fintech News Desk
by Fintech News Desk0
Customer satisfaction with retail banks in Canada was high before the outbreak of COVID-19, but satisfaction is falling flat in the critical area of digital banking experiences, according to the J.D. Power 2020 Canada Retail Banking Satisfaction Study,SM released . Overall satisfaction among banking customers in Canada has risen by......
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