Tag : J.D. Power

Wealth Management Apps Essential to Attracting and Retaining Younger Investors, J.D. Power Finds
Investment Services News

Wealth Management Apps Essential to Attracting and Retaining Younger Investors, J.D. Power Finds

Fintech News Desk
J.P. Morgan Wealth Management Ranks Highest in Wealth Management Digital Experience Satisfaction Mobile apps and websites have increasingly become the first resources that investors consult to review their investments, make transactions and conduct research, putting the focus squarely on digital as a critical component of the overall wealth management client......
Credit Card Customers in Canada Curb Spending as Economy Sours and Alternative Payment Options Emerge, J.D. Power Finds
Digital Payments Fintech News

Credit Card Customers in Canada Curb Spending as Economy Sours and Alternative Payment Options Emerge, J.D. Power Finds

Fintech News Desk
Although consumers in Canada are generally satisfied with their credit cards, they are using them less frequently and are looking to alternatives like buy now, pay later (BNPL) and personal loans as the economy starts to sputter. According to the J.D. Power 2022 Canada Credit Card Satisfaction Study, released , more......
TD Auto Finance Ranks Highest in National Non-Captive Prime Credit Dealer Satisfaction, According to J.D. Power
Banking News

TD Auto Finance Ranks Highest in National Non-Captive Prime Credit Dealer Satisfaction, According to J.D. Power

Fintech News Desk
TD Auto Finance, a division of TD Bank, N.A., received the highest ranking in Dealer Satisfaction among National Non-Captive Lenders with Prime Credit, according to the J.D. Power 2022 U.S. Dealer Financing Satisfaction StudySM. Latest Fintech News: TVCoins Successfully Completes $10Million Seed Funding Capital Raise TD Auto Finance achieved an overall......
Credit Card Customer Satisfaction Surges, but Spending Wanes Amid Weakening Economy and Growth of Alternative Payment, J.D. Power Finds
Digital Payments News

Credit Card Customer Satisfaction Surges, but Spending Wanes Amid Weakening Economy and Growth of Alternative Payment, J.D. Power Finds

Fintech News Desk
American Express and Goldman Sachs Rank Highest in Respective Segments Against a backdrop of rising inflation, a weakening economy and increased competition in the consumer lending space, credit card issuers are experiencing sizable gains in customer satisfaction, trust and Net Promoter Scores©1. However, according to the J.D. Power 2022 U.S.......
Edward Jones Financial Advisors Rate Firm Highest in Overall Employee Advisor Satisfaction, According to J.D. Power
Finance News

Edward Jones Financial Advisors Rate Firm Highest in Overall Employee Advisor Satisfaction, According to J.D. Power

Fintech News Desk
Financial services firm Edward Jones has been ranked highest in the employee advisor segment of the J.D. Power 2022 U.S. Financial Advisor Satisfaction Study. Latest Fintech News: NICE Actimize Recognized as a Leader for Anti-Money Laundering Solutions Receiving Highest Scores Possible in 19 Criteria Based on responses from Edward Jones financial......
Retail Banks Miss the Mark on Financial Advice as Customer Expectations Grow, J.D. Power Finds
Banking News

Retail Banks Miss the Mark on Financial Advice as Customer Expectations Grow, J.D. Power Finds

Fintech News Desk
Capital One Ranks Highest in Customer Satisfaction with Retail Banking Advice Facing a toxic combination of rising household costs, a looming recession and record levels of debt, fully 59% of retail bank customers say they expect their financial institutions to help them improve their financial health. The problem is, according......
Group Life Insurance Carriers Can Improve Policyholder Engagement and Education, J.D. Power Finds
InsurTech News

Group Life Insurance Carriers Can Improve Policyholder Engagement and Education, J.D. Power Finds

Fintech News Desk
After an unprecedented two years, consumers are thinking about their group life insurance coverage beyond what their employers may offer. Engagement and education fueled by solid communications is important to policyholders, according to the J.D. Power 2022 U.S. Group Life Insurance Study,SM released today. In fact, group life insurance satisfaction is......
Customer Satisfaction with Canadian Bank
Finance News

Customer Satisfaction with Canadian Bank and Credit Card Digital Experience Declines, J.D. Power Finds

Fintech News Desk
Homogenized Digital Platforms and Growing Consumer Financial Stress Create Challenges for Websites and Mobile Apps At a time when credit card and bank customers in Canada are using financial institution mobile apps and websites more than ever, overall satisfaction with those digital experiences is in decline. According to a series......
Customer Satisfaction with Bank and Credit Card Digital Experience Declines, J.D. Power Finds
Digital Payments News

Customer Satisfaction with Bank and Credit Card Digital Experience Declines, J.D. Power Finds

Fintech News Desk
Perfect Storm of Rising Customer Expectations and Faltering Economy Creates New Challenges for Websites and Mobile Apps Many retail bank and credit card customers are financially stressed, and they want their bank and credit card providers to recognize that and help them manage their finances accordingly via their websites and......
Discover’s Credit Card Mobile App and Website Both Rank Highest in Customer Satisfaction by J.D. Power
Digital Payments News

Discover’s Credit Card Mobile App and Website Both Rank Highest in Customer Satisfaction by J.D. Power

Fintech News Desk
Discover’s credit card mobile app, as well as its website, Discover.com, ranked highest in customer satisfaction among U.S. credit card companies, according to the J.D. Power U.S. Credit Card Mobile App Satisfaction StudySM and the U.S. Online Credit Card Satisfaction StudySM. Discover’s mobile app scored 876 out of a possible 1,000, outpacing the......
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