With Balto Academy, Balto Makes It Easier Than Ever to Be a Real-Time Expert
Balto, the #1 Real–Time Guidance Platform for contact centers, has announced a new certification program that teaches its customers how to get the most from Real–Time Guidance: Balto Academy. The eLearning course is offered through a partnership with WorkRamp. Balto Academy answers a simple question: What would happen if all of our users understood Balto as well as our product team?......