Capgemini: Banks and Insurers Deploy AI Agents to Fight Fraud and Process Applications, With Plans for New Roles to Supervise the AI
Three in five banks and insurers cite customer onboarding among top reasons for AI agent adoption 33% of firms are actively developing proprietary AI agents in-house, though only 10% have deployed at scale Nearly half of banks and insurers are creating new jobs to supervise AI agents Financial institutions are......