Search Results for: customer journey

Total Expert and Polly Partnership Delivers Exclusive Combination of Automated Customer Journeys and Hyper Personalized, Real-Time Loan Pricing
Finance Fintech News

Total Expert and Polly Partnership Delivers Exclusive Combination of Automated Customer Journeys and Hyper Personalized, Real-Time Loan Pricing

Business Wire
by Business Wire0
The evolving partnership amplifies the capabilities of two unique technology pioneers that are fueling growth across the mortgage industry Total Expert, the FinServ leader in customer engagement software, today announced an expanded partnership with Polly and its leading mortgage capital markets platform. The enhanced partnership pairs Total Expert’s best-in-class journey......
It’s All About The Customer Journey- Know How To Make Them Better.
Business Featured Fintech Primers

It’s All About The Customer Journey- Know How To Make Them Better.

Pooja Choudhary
by Pooja Choudhary0
The customer journey is crucial The customer journey includes every point at which a customer interacts with a business, including their initial online search, their first visit to the company website, their browsing of products, services, or content, along with their experience for choosing products and adding them to a......
Virgin Money and Flexys Pioneer Digital Customer Journey for Bounce Back Loan Scheme Repayments
Finance News

Virgin Money and Flexys Pioneer Digital Customer Journey for Bounce Back Loan Scheme Repayments

Fintech News Desk
by Fintech News Desk0
Virgin Money and Flexys Solutions have created a bespoke BBLS platform to help business customers manage the repayment process, including PAYG options. The resulting digital journey enables Virgin Money customers to manage their loan over the full term and provides a clear and detailed illustration of how each PAYG option......
Tailored Digital Platforms Help Banks Enhance the Customer Experience throughout the Customer Journey
Digital Digital Wallet News

Tailored Digital Platforms Help Banks Enhance the Customer Experience Throughout the Customer Journey

Fintech News Desk
by Fintech News Desk0
Banks use technology partners to spread risks while raising customer service levels, finds Frost & Sullivan The hyper-digitalization of financial transactions has changed the way banks build their stacks across delivery teams and their methods of refinement. This new way of working empowers them to make decisions faster and in......
Insurance Customer Journey
Artificial Intelligence Guest Posts InsurTech

How Can AI Enhance the Insurance Customer Journey?

Janthana Kaenprakhamroy
by Janthana Kaenprakhamroy0
The insurance industry is not typically known for its appetite for innovation, especially in customer journey management. Strict regulation, traditional business models, and the use of legacy IT systems have long provided barriers to progress. Despite the explosion of technological advancement in society, many in the insurance industry have stubbornly......
Teachers Building Society Selects Finastra's Fusion Essence Cloud to Digitally Enhance Customer Journey
Banking Digital Mobile Banking News

Teachers Building Society Selects Finastra’s Fusion Essence Cloud to Digitally Enhance Customer Journey

Fintech News Desk
by Fintech News Desk0
Fusion Essence Cloud will automate core processes and digitalize the end-to-end customer journey to support growth in mortgage lending and savings Finastra announced that UK-based specialist building society, Teachers Building Society, has selected Fusion Essence Cloud, its next-generation Software as a Service (SaaS) core banking solution, to deliver a new core and......
SafeAuto Improves Customer Journey with Successful insured.io Implementation
InsurTech News

SafeAuto Improves Customer Journey with Successful insured.io Implementation

Fintech News Desk
by Fintech News Desk0
Rapid replacement of an existing direct sales solution ensured positive feedback from customers and internal users  insured.io, an InsurTech company focused on accelerating digital transformation for insurance organizations, is pleased to announce that SafeAuto Insurance Company (SafeAuto) has successfully implemented the insured.io Direct-to-Consumer Insurance Sales Platform (insured.io Platform). “SafeAuto’s focus has......
CSI, Alpharank Integrate to Provide Banks with Automated Customer Journey Mapping
Banking Fintech Fintech Funding News

CSI, Alpharank Integrate to Provide Banks with Automated Customer Journey Mapping

Fintech News Desk
by Fintech News Desk0
-Integration enables community banks to analyze customer journey, convert more web visitors to new customers- Computer Services(CSI), a provider of integrated financial technology solutions, has incorporated Alpharank customer journey mapping tool into its core and digital banking platforms, enabling banks to increase customer profitability. Read More: Finhabits Launches Microlearning Journeys to......
Informa Financial Intelligence and Neuro-ID Partner to Remove Digital Friction in the Customer Journey
Banking Fintech News

Informa Financial Intelligence and Neuro-ID Partner to Remove Digital Friction in the Customer Journey

Fintech News Desk
by Fintech News Desk6
Neuro-ID’s Friction Index Scientifically Measures and Monitors Digital Friction to Improve Customer Experience Informa Financial Intelligence, a leading provider of solutions for financial services professionals, and subsidiary of Informa PLC  the international exhibitions, events, business intelligence and academic publishing group, announces its partnership with next-generation analytics company Neuro-ID, to empower......
Digital Receipt Solutions Provider TransactionTree partners with Flooid to Provide Better Customer Journeys
Business Featured Fintech News

Digital Receipt Solutions Provider TransactionTree Partners with Flooid to Provide Better Customer Journeys

Abhishek Upadhyay
by Abhishek Upadhyay17
Flooid, a platform that delivers deep and resilient basket functionality across store and online sales channels, recently announced its renewed partnership with digital receipt solutions provider, TransactionTree. Flooid has recently rebranded itself from PCMS and has already been associated with TransactionTree for the past seven years. These companies have together......
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