Tag : CX

FinTech Company ENACOMM Powers Up with Hire of Product and Innovation Leader Kenneth Arakelian as SVP & Chief Product Officer
Business Fintech News

ENACOMM Hires Product and Innovation Leader Kenneth Arakelian as SVP & Chief Product Officer

FTS News Desk
Enterprise-level technology solutions expert Kenneth Arakelian has been tapped by ENACOMM to spearhead advancement of the company’s suite of FinTech products and services as Senior Vice President and Chief Product Officer, ENACOMM today announced. A provider of affordable, data-driven solutions for improving the customer experience (CX), fighting financial fraud, and......
Improving your CX without Compromising on Customer Data Security
Banking Business Featured Fintech

Improving your CX without Compromising on Customer Data Security – Here’s How!

Paroma Sen
The 2020 Covid-19 pandemic that led to must-need social distancing measures and work from home policies also prompted increased use of online and internet based resources across industries. When it comes to retail and personal banking, while businesses and consumers are now adjusting to internet based mobile transactions, it is......
While AI Has Provided Significant Benefits for Financial Services Organizations, Challenges Have Limited Its Full Potential
Artificial Intelligence Fintech News

While AI Has Provided Significant Benefits for Financial Services Organizations, Challenges Have Limited Its Full Potential

FTS News Desk
AI can boost the customer experience, but there is opportunity for financial services firms to take an even more customer-centric approach COVID-19 has catalyzed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX); however, challenges in integration and customer perceptions are undermining its potential. Financial services......
Horizn Wins Best of Show Award at Finovate Europe 2020
Business News

Horizn Wins Best of Show Award at Finovate Europe 2020

FTS News Desk
Accelerates Digital Adoption for Financial Institutions Horizn is excited to announce it has been awarded “Best of Show” at Finovate Europe 2020 in Berlin. Competing with more than 60 participants, Finovate selected Horizn, which helps banks dramatically accelerate digital adoption across all channels and improve the customer experience. Horizn’s proprietary platform equips frontline......
Liferay to Deliver Enterprise-Grade Digital Experiences to the IBM Cloud for Financial Services
InsurTech News

Liferay and IDC Release Report Analyzing Customer Experience Trends in the Insurance Industry

FTS News Desk
Research Highlights the Role of DXPs in Improving Customer Experience The insurance sector continues to be one of the largest investors in technology for optimizing business processes. In fact, IDC Research estimates that global IT spending in this segment will exhibit a Compound Annual Growth Rate (CAGR) of 5.1% through......
Lightspeed Launches New Integrated Payment Capabilities in North America
Business Fintech News

Lightspeed Launches New Integrated Payment Capabilities in North America

FTS News Desk
Lightspeed Payments Simplifies Business Management for Hospitality Merchants in the US and Retailers in Canada Lightspeed POS announced the initial availability of Lightspeed Payments for hospitality merchants in the United States and retailers in Canada. Eliminating the need for a separate payments provider, new and existing Lightspeed customers will benefit from Lightspeed Payments’ direct integration......
Banking Business News

TMI Awards Ceremony in London: TIS Awarded for the Best Customer Experience

FTS News Desk
The World’s Leading Companies Met in January to Attend the TMI Awards Ceremony. Among Them TIS (Treasury Intelligence Solutions GmbH) From Walldorf. Over 40 international companies met in London on January 30th for the annual Awards for Innovation & Excellence by Treasury Management International (TMI). This year, TIS is proud to......
ScoreSense Leverages Machine Learning to Take Its Customer Experience to the Next Level
Fintech News

ScoreSense Leverages Machine Learning to Take Its Customer Experience to the Next Level

FTS News Desk
One Technologies Partners With Arrikto to Uniquely Tailor Its Scoresense Consumer Credit Platform to Each Individual Customer To provide customers with the most personalized credit experience possible, One Technologies, LLC has partnered with data management innovator Arrikto Inc. to incorporate Machine Learning (ML) into its ScoreSense credit platform. “To truly......
Checkout Turbulence: Ingenico and FreedomPay Study Reveals Shoppers' Frustrations and Desires at the Point of Sale
Banking Fintech News

Checkout Turbulence: Ingenico and FreedomPay Study Reveals Shoppers’ Frustrations and Desires at the Point of Sale

FTS News Desk
Ground-Breaking Study Reveals More Than Half of Consumers Have Encountered Technical Issues at Checkout; Shoppers’ Desire for Simple, Secure Transactions and Maximized Loyalty Benefits Is Driving Adoption of Contactless Ingenico Group , the global leader in seamless payment, and FreedomPay, the world’s leading consumer-centric commerce platform, revealed the results of a survey......