CheckAlt, a leader in integrated receivables and payment processing solutions, announced that PECU, a Texas-based credit union serving more than 20,000 members, has selected CheckAlt’s LoanPay solution to modernize loan payment workflows, reduce manual work, and improve the payment experience for borrowers.
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“We needed a solution that simplified the loan payment experience while reducing manual back-end work. CheckAlt provided us with a clean interface, flexible payment options, and measurable time savings across our teams.”
PECU sought a more efficient way to support loan payments, particularly for indirect borrowers who needed a fast, simple way to pay without having to open a checking account and log in to online banking. Prior processes required manual intervention across teams, leading to inefficiencies and limited visibility into payment activity. By implementing LoanPay, PECU has automated key workflows, reduced errors, and extended payment flexibility for borrowers.
“Many of our indirect borrowers are members by necessity, not by engagement, so they’re looking for a quick and easy way to make payments,” said Gregg Curtin, Vice President of IT at PECU. “We needed a solution that simplified the loan payment experience while reducing manual back-end work. CheckAlt provided us with a clean interface, flexible payment options, and measurable time savings across our teams.”
Since going live, PECU has already seen measurable operational improvements, including time savings across departments and fewer processing errors. The LoanPay solution has also extended payment cutoff times by three hours, giving borrowers more flexibility to complete transactions later in the day.
“Credit unions are looking for ways to modernize payment operations without adding complexity,” said Jason Schwabline, Chief Commercial Officer at CheckAlt. “LoanPay helps credit unions meet borrowers where they are, making it easier to pay while giving internal teams a cleaner, more efficient way to manage loan payment workflows.”
CheckAlt’s LoanPay solution makes it easier for lenders to accept loan payments across auto, business, mortgage, and personal loans. Borrowers can pay quickly via ACH or card, including guest payment capabilities with no login required—while built-in validation and reporting tools help reduce errors, simplify reconciliation, and improve visibility into payment activity.
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