Banking Fintech Interviews

Global Fintech Interview with Jason Ioannides, Manager, Solutions Consulting at Alloy

Global Fintech Interview with Jason Ioannides, at Alloy

In this short Monday chat with GlobalFintechSeries, Jason Ioannides, Manager, Solutions Consulting at Alloy shares his thoughts on the biggest fintech trends that have shaped a new digital banking market in 2020 while also taking us through Alloy’s innovative platform:

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We’d love to hear about your journey through the years in fintech and also, a little about Alloy’s platform?

I joined Alloy almost two years ago as one of their first employees. I quickly found that both the culture and industry were a perfect fit for me in supporting what I do best — designing new integrations through code and helping clients throughout the entire customer lifecycle. While I first started off as a senior solutions architect back in April 2019, I’ve since moved to the role of manager of solutions consulting, where I lead our sales engineering team to work with customers and help find the right solution to fit their needs through advanced product knowledge.

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Put simply, our tech helps top banks and fintechs make better identity decisions using a single API and dashboard to manage KYC/AML, fraud, and more. Our platform enables all kinds of financial institutions to better navigate complex processes l that traditionally take up a lot of time. By modernizing these processes, we hope to help make banking more accessible — something I know our founders feel passionately about, especially during a time where millions of Americans are struggling to make digital payments because they don’t have a bank account, credit card, debit card or smartphone.

Can you share a few top trends you noticed in fintech in 2020 and a few top observations that you feel will define the rest of 2021?

Banking-as-a-service, from both the provider and support side, really took off in 2020 and I expect that trend to continue into 2021. The pandemic showed the fragility of the current system alongside its dependence on in-person branch interactions. Once the branches went away, the viability and need for digital banking became even more apparent.

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We’d love to hear about Alloy’s 2020 journey; how did the team innovate to meet changing business needs?

Our team went into 2020 pushing hard on our core competencies – helping traditional and digital banks provide a safe and seamless customer identification experience. We also prioritized integrating more data sources and getting involved with more channel partners throughout different parts of the industry to further innovate our platform and processes. The pandemic propelled financial service firms’ into undergoing digital transformation processes even faster than before as the need for services that can help with identity and risk decisions increased. This made our technology all the more critical.

In September, we were thrilled to announce that these efforts paid off with the announcement of our Series B funding, which will help to support our growing customer base, while deepening our product offerings and scaling marketing and sales efforts.

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How according to you will fintech innovations redefine end user financial service offerings in years to come?

The trend towards digital experiences will only continue. As the industry continues to validate the digital model, the need for in-person/branch interactions will continue to fall off. With an identity platform like Alloy, more financial institutions are realizing that they can increase their reach to more segments of the population.

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As global fintech trends change and the market shifts due to business environments (and also Covid-19), what are your comments on the state of fintech in 2021 and beyond?

Fintech is in a great place coming into 2021 – online banking and financial solutions have been proven to be a viable alternative to traditional methods. When in-person experiences stopped, the fintech industry stepped in to fill the gap and in doing so, demonstrated themselves as the better option. I think the space in general will continue to grow at a rapid pace.

Alloy

Alloy helps financial services companies make better decisions with better information, using a single API service and dashboard to manage identity verification from signup through the lifecycle of the customer. Alloy makes it easy for financial services companies to quickly and safely onboard more customers, mitigating fraud and high-cost financial risk.

Jason Loannides is the manager of solutions consulting at Alloy. He loves to code and help people, making him a natural fit for the solutions department. Jason enjoys supporting existing customers and guiding new prospects through the integration process. He also really, really likes dogs.

[To share your insights on Fintech trends and analysis, please write to us at sghosh@martechseries.com]

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