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Interior Savings Credit Union Moves to Fiserv to Enable Digital Transformation and Expand Innovation

Interior Savings Credit Union Moves to Fiserv to Enable Digital Transformation and Expand Innovation

Sixty percent of Canadian credit unions over $100 million in assets now leverage a core platform from Fiserv

Fiserv, Inc., a leading global provider of financial services technology solutions, announced that Interior Savings Credit Union, based in Kelowna, British Columbia, will drive innovation in an increasingly digital banking environment using technology from Fiserv.

@interiorsavings selects @Fiserv to help it drive innovation in an increasingly #digitalbanking environment. #creditunions

Interior Savings Credit Union has been serving British Columbia for over 70 years and has a solid base of long-term members. In order to attract additional younger members, the credit union realized it needed a modern core platform with the capabilities to enable digital transformation. The credit union chose DNA from Fiserv to streamline operations and enable faster access to new capabilties through the platform’s open architecture and APIs.

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“Our goal is to make a positive difference in our communities and enrich each member’s life journey,” said Kathy Conway, president and CEO, Interior Savings Credit Union. “To remain relevant to our members and continue to be an integral part of the local economy, we needed a core platform that offered the flexibility and adaptability we need to navigate future challenges and changing member preferences. DNA from Fiserv was the clear choice.”

DNA is a modern core account processing platform that provides an end-to-end view of member relationships, enabling financial institutions to deliver personalized service and more relevant product offerings. The platform’s open architecture makes it easier to integrate other solutions, bring products and services online quickly, and add new capabilities using downloadable DNAapps.

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As part of their technology transformation, the credit union added several other solutions from Fiserv including analytics, document management and other services to optimize its business processes and integrations around their new core platform.

“Interior Savings Credit Union plays an integral role in the communities they serve, and is leveraging technology to enhance their competitiveness and deliver a broader array of capabilities to their members,” said Rob Palin, general manager, Canada, Fiserv. “With DNA, the credit union can operate more efficiently and integrate innovative products and services from any provider in order to meet the unique needs of its members.”

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