Q2 Digital Banking Platform’s back-office solution recognized for enhanced innovation and user experience
Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending, announced its digital banking platform has been named a Finovate Awards finalist for the “Best Back-Office/Core Services Solution” category. Q2 recently launched its newly enhanced back-office solution, Q2 Console. The award recognizes Q2’s efforts to bring the leading, modern digital banking solution that helps accelerate innovation to financial institutions (FIs) worldwide.
“We are committed to helping banks and credit unions achieve business outcomes and drive operational efficiency. Q2 Console is a game-changer for financial institutions that want to have better insight and visibility when delivering a more differentiated and personalized service to their account holders.”
As financial institutions continue to innovate, they need controls to do so more effectively and better understand what is happening in the digital channel – gain insight into transactions, security events, session traffic, etc. – to provide superior customer experiences.
Q2’s recent deployment of Q2 Console, a new back-office solution built for employees at financial institutions, brings all of the Q2 digital banking tools together in a single access point, allowing bankers to better understand and serve their customers. Easy access to the capabilities they need, integrated operational workflows, and near real-time data and analytics allows for a more cohesive, efficient experience for the FI’s staff.
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“We’re thrilled to be named a finalist for the Finovate Awards. This recognition represents the collaborative research and innovation practices Q2 values. Our focus on partnering with our customers to continuously modernize and transform the digital banking platform and the back-office experience for employees of financial institutions is really paying off,” says Sherril Basta, vice president of Product and Engineering, Q2. “We are committed to helping banks and credit unions achieve business outcomes and drive operational efficiency. Q2 Console is a game-changer for financial institutions that want to have better insight and visibility when delivering a more differentiated and personalized service to their account holders.”
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Q2 Console provides near real-time data to bankers, giving them insights into what’s happening in the digital channel. With compelling data visualizations, financial institution employees can see how account holders are using the digital channel within the past hour. With better insight into their account holders’ engagement, FIs can proactively respond when needed and use those insights to create better customer experiences.
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