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Improve Customer Experience for Insureds with Tuerri’s New Guidewire Marketplace Accelerator for InsuranceNow

Improve Customer Experience for Insureds with Tuerri’s New Guidewire Marketplace Accelerator for InsuranceNow

Guidewire and Tuerri announced that Tuerri’s new Ready for Guidewire validated accelerator is now available to InsuranceNow users in the Guidewire Marketplace.

“Mobile apps have become an essential part of many consumer experiences, and we are pleased that our customers can now serve their policyholders with a mobile app that is pre-integrated to InsuranceNow.”

As part of J.D. Power’s 2021 U.S. Insurance Digital Experience Study, Tom Super, former head of property and casualty insurance at J.D. Power, commented, “The bar just continues to get higher for customer expectations around digital.” It is clear that mobile applications (mobile apps) are included in these expectations, as reported mobile app usage in the study grew by 26 percent in 2021. To help insurers provide this necessary digital option for their policyholders, Tuerri offers a solution.

Tuerri has developed a turnkey, consumer facing mobile app that integrates directly to an insurer’s InsuranceNow environment. The native, white-labeled mobile app provides policyholders with a variety of useful features and core workflows to improve user experience.

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With Tuerri’s Accelerator for Consumer Mobile Application for InsuranceNow, insurers can:

  • Quickly deploy a branded mobile app, integrated with InsuranceNow, to Android and iOS app stores for policyholders;
  • Easily extend InsuranceNow Customer Portal capabilities to the mobile app; and
  • Improve customer satisfaction through the features provided to policyholders through the app.

Tuerri’s mobile app enables policyholders to easily access proof of coverage, file claims with photos, view claim details, make and check on payments, and much more. Tuerri handles the complexities of integrations and iOS and Android updates, while also delivering on a roadmap of new features.

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“We are thrilled to put our technology easily in the hands of InsuranceNow users through the Guidewire Marketplace,” said Steve Timperley, President, Tuerri. “Our user-centered design approach and expertise in integrations and building mobile solutions, coupled with the capabilities of Guidewire’s APIs, give insurers leveraging InsuranceNow a fantastic opportunity to improve the customer experience for their insureds.”

“Congratulations to Tuerri on the release of its new accelerator for InsuranceNow, now available in the Guidewire Marketplace,” said Zachary Gustafson, General Manager, Claims & InsuranceNow, Guidewire. “Mobile apps have become an essential part of many consumer experiences, and we are pleased that our customers can now serve their policyholders with a mobile app that is pre-integrated to InsuranceNow.”

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