AcctTwo announced today the promotion of one of its employees to a newly formed C-Level role designed to align internal personnel and functions with the mission of the organization, to be a digital finance consultant and partner to their clients and help them digitally transform finance and accounting to rebound from the pandemic quickly and sustainably.
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“The pandemic forced companies to take on digital finance initiatives to maintain business continuity. We’ve advised our clients to plan proactively and to seek ways to adapt so they’re better prepared and more equipped to rebound from economic disruptions quickly and in a better position to deliver on their most important growth initiatives,” said AcctTwo Founder and CEO Marcus Wagner.
“In our own proactive planning journey, we realized there was a need for focused attention on two key areas: service delivery and strategy,” Wagner added. “To support what we will need in the future, we have created a new C-Level position and promoted a very talented person to this new role, Debra Ellis.”
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Debra Ellis has been promoted to Chief Delivery Officer, consolidating all customer-facing delivery under a single chief executive so that AcctTwo can continue to deliver world class Net Promoter scores and customer satisfaction with a more unified customer experience. Ellis has more than 20 years of expertise and has been with AcctTwo for nearly 5 years as the Vice President of Professional Services and has been responsible for client implementations of integrated cloud financial solutions. In her expanded role, she will have the additional responsibility of delivering AcctTwo’s outsourced accounting services.
“We are excited for Debra to apply her wisdom and experience leading great implementations to our outsourced accounting department and in her expanded role as Chief Delivery Officer. She has a wealth of knowledge in aligning processes to ensure great customer experiences, which will bring even more value to our community,” said Wagner.