RegEd, the market-leading provider of enterprise regulatory compliance solutions to banks, broker-dealers, insurance companies and brokers, is pleased to announce its appointment of Chris Heggelund to the role of Chief Client Officer (CCO). In this role, Heggelund will direct RegEd’s Implementation, Customer Success and ongoing Customer Support functions to drive continuous client satisfaction, and meet and exceed growth objectives.
“Chris is an industry veteran who has spent the last twenty years in the InsureTech space, with the last decade building world-class services organizations. He brings a deep understanding of insurance licensing and securities regulation, technology and customer success best practices to RegEd,” said John M. Schobel, RegEd CEO and Founder. “His proven ability to execute strategies that deliver best-in-class customer service will help ensure RegEd’s continued success.”
Heggelund is a highly accomplished business leader with significant experience in leading client services organizations through transformation focused on client onboarding, relationship management and customer success to deliver consistent revenue growth and client satisfaction. In his prior career Chris held senior leadership positions in large U.S. and multi-national corporations focused on software solutions for the insurance vertical, responsible for leading and maturing their professional services, customer support, solution architecture, managed services and customer success functions.
“I’m thrilled that Chris has joined RegEd at this exciting point in our growth,” continued Schobel. “He’s a strong addition to our executive team and I’m confident that he’ll make material contributions to RegEd’s.