Search Results for: "customer experience"

Home Captain Launches Preeminent Suite of Products to Increase Bank and Lending Customer Experience
Banking Fintech News

Home Captain Launches Preeminent Suite of Products to Increase Bank and Lending Customer Experience

Fintech News Desk
by Fintech News Desk0
Home Captain announced the launch of the “Home Captain Hub,” a new suite of innovative products and services tailored to dramatically increase the lifetime engagement and satisfaction of mortgage service and banking customers who are purchasing, selling or refinancing their home. This announcement follows the company’s recent acquisition announcement of......
Business Fintech News

Zerto Selects BillingPlatform to Power Growth Initiatives and Streamline Customer Experience through Modernized Billing Processes

Fintech News Desk
by Fintech News Desk0
Highly configurable, cloud-based platform supports Zerto’s complex pricing and promotional models and fully integrates with Salesforce BillingPlatform, the leading global cloud-based monetization and billing solution provider, today announced that Zerto has gone live with BillingPlatform. BillingPlatform gives Zerto a fully integrated, end-to-end billing solution, effectively managing the company’s complex pricing......
Banco De Comercio Selects Paygilant's Digital Fraud Prevention Solution to Strengthen Their New Digital Channel
Fintech Mobile Banking News

Surf Bank Selects Paygilant to Prevent Fraud, Enhance Customer Experience and Reduce Friction

Fintech News Desk
by Fintech News Desk0
Paygilant, the mobile payments fraud-prevention and authentication solution provider, announced that Brazilian Surf Bank Brazil, has chosen Paygilant to secure its digital bank. Paygilant will secure the Surf Bank digital payment account from mobile fraud and ensure a frictionless experience for its customers. Read More: GlobalFintechSeries Interview with Robin Gregg, CEO at RoadSync Surf Bank is a mobile-based......
Cleareye.ai Taps Microsoft Azure For PPP Loan Processing Engine
Artificial Intelligence Banking Business Fintech News

Global Fintech Cleareye.ai and PWC in Strategic Tie-Up to Help Banks Improve Compliance, Customer Experience, Revenues With Artificial Intelligence Platform

Fintech News Desk
by Fintech News Desk0
Global fintech company Cleareye.ai that serves various large banks announced signing of a Joint Business Relationship (JBR) with PwC, to deliver unique products to help banks address pain points in their front office, middle office and back office functions. As a part of the JBR relationship, PwC will gain access......
Banking Big Data Fintech Fintech Startups Guest Posts Mobile Banking

Top Four Banking Trends for Improving the Customer Experience in 2020

Caroline Platkiewicz
by Caroline Platkiewicz0
The last few years have brought tremendous innovation, disruption and change to the financial services sector. From the advent of fintech start-ups, to increasingly higher consumer expectations, to greater adoption of technologies such as artificial intelligence. Add to that the unprecedented situation the recent coronavirus crisis has unveiled, banks and......
Fulton Bank Adopts nCino to Improve Customer Experience and Enhance Efficiency
Banking Fintech News

Fulton Bank Adopts nCino to Improve Customer Experience and Enhance Efficiency

Fintech News Desk
by Fintech News Desk0
Slalom helps Fulton implement the nCino Bank Operating System nCino, the worldwide leader in cloud banking, today announced that Pennsylvania-based Fulton Bank, part of Fulton Financial Corporation, has adopted its Bank Operating System to better serve its customers and improve operational efficiency. To implement the nCino platform, Fulton Bank also partnered with Slalom, the modern......
Majesco's New Research Report Highlights Shift from Auto Insurance Transaction to Mobility Customer Experience
Business Fintech InsurTech News

Majesco’s New Research Report Highlights Shift from Auto Insurance Transaction to Mobility Customer Experience

Fintech News Desk
by Fintech News Desk0
Majesco, a global leader of cloud insurance software solutions for insurance business transformation, announced the release of their 5th annual primary consumer research study, Rethinking Auto: From Auto Insurance Transaction to Mobility Customer Experience, which takes a deeper dive into the market shifts and generational buying differences for automobiles, highlighting......
BlueSnap Integrates with Splitit to Improve the Merchant and Customer Experience on Installment Payments
Banking Fintech News

BlueSnap Integrates with Splitit to Improve the Merchant and Customer Experience on Installment Payments

Fintech News Desk
by Fintech News Desk0
All-in-One Payment Platform’s Partnership with Installment Payment Technology Leader Will Automate Processes, Accelerate Growth BlueSnap, an All-in-one Payment Platform listed in the Inc. 5000, announced its integration with Splitit in a partnership that will improve the merchant and customer experience on installment payment transactions. Splitit Payments Ltd offers no-fee installment......
Alfa-Bank Drives Improved Customer Experiences by Leveraging NICE Nexidia's AI-Powered Analytics Solutions
Artificial Intelligence Banking Fintech News

Alfa-Bank Drives Improved Customer Experiences by Leveraging NICE Nexidia’s AI-Powered Analytics Solutions

Fintech News Desk
by Fintech News Desk0
NICE Nexidia Analytics and NICE Quality Central boost customer loyalty, sales and optimal service processes for Alfa-Bank NICE announced that its AI-powered analytics solutions have enabled Alfa-Bank to improve customer experience. Alfa-Bank, one of the largest private commercial banks in Russia, leverages NICE Nexidia Analytics and NICE Quality Central to automatically analyze interactions and identify call......
Banking Capital Markets Fintech Guest Posts

Consider Effortless Customer Experiences to Boost the Bottom Line

Point B
by Point B0
Banks are facing unprecedented disruption from all directions. Leverage this disruption to gain a competitive advantage through innovative customer interactions.  Social distancing and the effects of COVID-19 have required multiple organizations to rethink and, in some cases, accelerate their customer experience initiatives. Financial services firms are no different. Moving forward,......
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